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Vodafone makes peace with HTC Desire owners over Android 2.2

Vodafone has given HTC Desire owners the option of choosing a standard HTC version of the Android 2.2 software without any Vodafone 360 'bloatware'.

This serves as something of a peace offering to the army of angry HTC Desire owners who downloaded what they believed to be the Android 2.2 Froyo update, only to be bombarded with Vodafone 360 branded applications, a new restart animation and bookmark changes.

In a post on the company forum, Vodafone says it has listened to customer feedback and -- for those who have already downloaded the 360 update -- Android 2.2 will remove the applications and leave the homepage and bookmarks on their current settings.

Vodafone 360 services will still be accessible using Android 2.2 should you want them. The company plans to make the 360 apps available in a separate update for the HTC Desire, but this time give you the choice of downloading them or not.

Vodafone says the update should be available in seven to ten days' time -- subject to testing -- and it will let owners know the delivery date. Formerly furious HTC Desire owners were united in praise of Vodafone's move to rectify the situation.

Vodafone forum member 'Kyokan' posted, "Wow, this is really good news...! No, genuinely, it's not often that a company will have the humility to admit that one of the decisions they made in the past was wrong, so Vodafone deserve real credit for acting on this.

"I hope that this will set an example for other companies to do the same, or even other departments within Vodafone (although they've acquiesced to us on the firmware, there are still other issues with data allowance, streaming etc)."

In the end, Vodafone had no choice but to engage in some serious backpedalling. HTC Desire owners were considering rooting their systems and potentially voiding their warranty to rid themselves of the unwanted updates.

There's nothing like a spot of people power to stir a multinational company into action.

Comments 9

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Anonymous's avatar

Anonymous 10 August, 2010 18:45

now if only apple would respond to similar existing complaints and fix the damn proximity sensor problem!

Without a fix, the iphone is useless as a phone

anonymous's avatar

anonymous 10 August, 2010 19:39

"HTC Desire owners were considering rooting their systems"

Erm, exactly what sort of Android phone owner DOESN'T root their phone?

Anonymous's avatar

Anonymous 11 August, 2010 10:11

Me Prakhar, I don't have a clue how to root my HTC Magic and I am getting fed up with Vodafone deserting this handset, especially when contracts are coming up to renewal time. Goodbye Vodafone, it's been a fun 10 years.

Anonymous's avatar

Anonymous 11 August, 2010 11:03

@ Prakhar - I've never considered rooting my Android - it's stable (another Magic unfortunately stuck on 1.6) and I'm not interested in playing about with command lines and such, wondering why the wifi/ LEDs aren't working etc. on the latest build. Rooting is for a minority community of super keen enthusiasts - like jailbraking on iPhones/ iPads. The vast majority of people want to use their phone - to greater and lesser extents in the way they were originally designed and with the peace of mind that they are supported by their provider if things go wrong. I'm into my gadgets but I'm past the fascination with getting behind the front end to squeeze a few more horsepower/ features out of something and perfectly happy to wait till it's been done officially for me.

This announcement is good news for the consumer and I hope it sets a prescedent for less bloatware/ feature crippling on the part of the providers.

anonymous's avatar

anonymous 12 August, 2010 01:27

@first anonymous: http://forum.xda-developers.com/forumdisplay.php?f=493
The treasure-trove awaits :)

@second anonymous: Rooting is essentially the process of adding three binaries to the system, and shouldn't affect the stability of the system in itself. I see it as fully asserting complete possession of my own phone (which I've paid for!), and which shouldn't be controlled by somebody else. If anything *does* go wrong, I can just reflash the original stock firmware and start again with tinkering :)

Anonymous's avatar

Anonymous 16 August, 2010 15:49

What about people who have already installed the "update", is there an option to install it?

Anonymous's avatar

Anonymous 16 August, 2010 15:52

I meant uninstall even

Anonymous's avatar

Anonymous 17 August, 2010 23:48

Well I'm posting this from a HD2 with Android 2.2 installed.

I have custom WM6.5.5, custom Froyo and Ubuntu 8 installed.

Hacking your phone isn't worth it eh? :)

Anonymous's avatar

Anonymous 19 August, 2010 18:24

Good. Now I want to see the same thing happen here in the U.S. with our four major carriers (AT&T, Verizon, T-Mobile, and Sprint).

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