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Nokia N8 delayed again 'to ensure a great user experience'

We were fully expecting to get hold of the long-awaited Nokia N8 smart phone by the end of this month or 1 October at the latest, but it appears we have to wait another few weeks -- even though the phone's ad campaign is already in full swing.

"The amount of preorders has exceeded our expectations and we are working hard to deliver the Nokia N8 to the market," Nokia said in a statement. "In some markets, we had planned to start delivering the Nokia N8s to our pre-order customers by the end of September. To ensure a great user experience, we've decided to hold the shipments for a few weeks to do some final amends."

It's Nokia's second official delay of the N8. The phone was originally slated to arrive in June, but software renewal took longer than expected, Reuters reported, meaning we would see it at the end of September. But that won't be the case now.

Nokia claims it has seen strong pre-order demand for the new Symbian 3 smart phone, which we seem to have been waiting an eternity for. If you're a regular reader you'll know the specs, but it will come with a 3.5-inch AMOLED touchscreen and rather flash 12-megapixel camera, which'll be able to shoot 720p video.

This means the N8 will probably arrive after the debut of the HTC Desire HD and Z. It's a strange delay, as Nokia has had more than enough time to work on the software and hardware. If we were to take a total stab in the dark, perhaps Nokia wants the N8 to be released after the new Desires, which are due at the beginning of next month, and have already gone buzztacular on the Web.

Why would we suggest that? From what we saw at Nokia World, the Finnish company was absolutely spitting mad with HTC for stealing the thunder -- not to mention journalists -- from the launch of its new phones, the E7, C6-01 and C7. There was some hilarious friction between the two companies, and if you were Nokia management you might be determined HTC wouldn't pee on your parade again.

Think of a major movie moving its release date to avoid clashing with an even bigger blockbuster, one with gallons of Internet buzz. Perhaps Nokia has technical reasons for the delay, but that sounds like trouble -- it isn't convinced it has a surefire hit on its hands and wants another round of focus grouping and a last-minute cut here and there.

The delay may even convince people to hold out for other phones such as the E7, or perhaps even a MeeGo-running N9. Or the worst case scenario for Nokia: go for a new HTC Desire.

Comments 11

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Mark Anderson's avatar

Mark Anderson 21 September, 2010 12:46

Hmm... for some reasons my other comments have been bounced.

You know, you could always jut read the official statement from Nokia Conversations which states it's due to volume of orders rather than an unsubstantiated report - which no-one can find a press statement from Nokia to support - from Reuters.

Just sayin'.

And a Desire? LOL no!

anonymous's avatar

anonymous 21 September, 2010 13:04

I've read the post. From the comments even Nokia customers aren't clear about what's going on. 'Volume of orders' is a convenient excuse. Why would that delay the phone? when Apple said the same thing over the iPad, I was also unconvinced.

Mark Anderson's avatar

Mark Anderson 21 September, 2010 13:17

Fair play, I'm just asking where the 'tweak' quote comes from. Can it be attributed back to Nokia?

Personally I think it is a software fix - Nokia rather naively put a lag in the homescreens to stop accidental transitions and that's what most of the early grumbles have been about. I think it's this that is being removed.

anonymous's avatar

anonymous 21 September, 2010 13:27

Various sources. One of them engadget, who posted the statement out in full.

Mark Anderson's avatar

Mark Anderson 21 September, 2010 14:03

Well yeah... but that's from a Dutch blog, not Nokia. Where's the actual statement?

Mark Anderson's avatar

Mark Anderson 21 September, 2010 14:20

Aha!

From AFP News:

"We have said we expect to ship the N8 by the end of the third quarter and that hasn't changed," Nokia spokesman Doug Dawson told AFP.

He said that the misunderstanding has arisen from the fact that Nokia's marketing department informed customers who pre-ordered the phone that they should expect them in October.

He added that a number of factors affect delivery, such as shipping and customs arrangements, but that there have been no developments within the company to delay the N8's appearance in stores."

Well that's that then I suppose. Can we put the supposition to be now please?

anonymous's avatar

anonymous 21 September, 2010 15:46

Mark, the statement you said was from a Dutch blog was mailed to the Wall Street Journal among others. If there is confusion and supposition here, it is completely of Nokia's own making.

Mark Anderson's avatar

Mark Anderson 21 September, 2010 16:14

Indeed.

And now its resolved so we can stop speculating, can't we?

anonymous's avatar

anonymous 22 September, 2010 07:04

lol... Nokia must have seen the Desire HD hands-on video on cnet and they realized that there products are still not ready

also it means that Symbian^4 will also be delayed till next Christmas season or more... wasn't even waiting for Symbian^3 devices.

Android is going to be my choice for next device!

anonymous's avatar

anonymous 22 September, 2010 16:11

From checking out the Desire HD and comparing the N8 to that its not nearly half the phone the HD is. What I think they should really do is release it.

Nokia is the only company I know that has products that get obsolete before they get released.

PhilipG2's avatar

PhilipG2 23 September, 2010 10:04

The fact that the launch of the N8 was "delayed" on the first day of a new Chief Exec's tenure, when the N8 has been hyped for so long as the start of the route back to market leadership for Nokia is very worrying. If i was CEO and a big launch was happening on day 1 I would ask my team if they were all happy that it went ahead, if the answer was no i would also "delay" the launch. The big worry is that it would seem that Nokia's product development process and final product sign off process would seem to be not fit for purpose, otherwise why would Nokia alledgedly be making amends to the phone, that must of been in production for a while and the cost of the net and billboard ads must be hitting the bottom line hard not to mention the cash flow issues. I have pre ordered and in a way hope that I have not made a bad choice.

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