The HTC Desire won't be getting the long-awaited Android update to version 2.3 Gingerbread. HTC said it wouldn't be possible to have both the newer version of Google's software and its own HTC Sense user interface on the phone, due to memory constraints.
Many users are angry that the phone, which is only a year old, will not be updated. Regular updates are an increasingly important part of Android phones' appeal.
The full statement published on HTC's Facebook page reads: "Our engineering teams have been working hard for the past few months to find a way to bring Gingerbread to the HTC Desire without compromising the HTC Sense experience you've come to expect from our phones.
"However, we're sorry to announce that we've been forced to accept there isn't enough memory to allow us both to bring Gingerbread and keep the HTC Sense experience on the HTC Desire. We're sincerely sorry for the disappointment that this news may bring to some of you."
As you'd expect, a huge number of users aren't happy by the apparent U-turn -- the Facebook thread has over 350 comments already. Owners expected the high-end handset to be supported with updates for much longer, with many pointing out that the homebrew devs at XDA Developers had got both to work on the Desire some weeks ago.
As Ed O'Sullivan notes on the thread, "Everyone here should remember the Desire 2.3.3
ROMs on XDA are using the SD card to host a lot of the ROMs. The
internal memory of the Desire isn't big enough to include 2.3.3 and the
new version of Sense." As SD cards are provided separately, HTC has to put all the phone's preloaded software on the installed memory.
The fact remains, however, that HTC has created a user interface that's so memory intensive it's effectively making a very recent phone obsolete.
The Desire's hardware was designed at a time when Froyo and Sense 1.9 were on the scene, both requiring fewer system resources. For whatever reason, HTC decided to put in a relatively small amount of internal memory and configured it in such a way that it could never accept the more resource-hungry Gingerbread and Sense 2.1 together.
There's an interesting question as to why the Wildfire S, which at first glance has a lower spec, can run Gingerbread but the Desire can't. It seems to be that the Wildfire S, a newer phone created with more recent software in mind, has more of its internal memory reserved for core system software.
HTC was applauded when it reversed its decision to keep the bootloader locked on its smart phones, but it does appear to have shot itself in the foot this time. Those happy to hack their Desire can get Gingerbread on to it, but everyone else is now stuck unless they buy a new handset.
In fairness, Froyo is still an admirable version of Android and HTC have done a decent enough job with its Sense overlay. That said, we understand the frustration for users who paid a lot of money or are stuck in a long contract and are desperate for the latest software.
We're also intrigued to know what will happen when Ice Cream Sandwich launches. Google said the OS will work on all handsets, even if some features don't, so we presume there'll be a cut-down Froyo-esque version for handsets that find themselves in a similar predicament to the Desire.
Will there be a mass exodus from HTC? A few vocal dissenters have threatened to defect to Samsung, but we don't expect a boycott by regular users. Let us know what you think in the comments section below.



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Anonymous 15 June, 2011 12:08
WTF! very very annoyed about this, unbelievable......
Anonymous 15 June, 2011 12:18
I've got a Desire and am disappointed with HTC, unfortunately its another case of a company making promises to make themselves look good, but no delivering. i'm not going to just throw my Desire out as its a good phone, but it does mean that I will look towards other manufacturers when I eventually get an upgrade. And i don;t think i'll be the only one.
Mike
Matichin 15 June, 2011 12:27
This is definitely disappointing, as is the fact that my desire is starting to malfunction on a regular basis. HTC flooding the market with an endless stream of virtually identical phones, while not supporting existing consumers doesn't make me want to go with them for my next phone.
In 11 months time when i'm due an upgrade I think i'll look at a vanilla Android device if possible.
Jacob Dutt 15 June, 2011 12:29
I got a desire and to be honest a little disappointed, but then again its as though every company is perfect. Let's just hope that HTC learns from their mistakes. They still make very good phones
Anonymous 15 June, 2011 12:34
Same old Android story...when will you Android fan-boys swallow your pride and realise?
Budski 15 June, 2011 12:38
typical HTC cop out, i have been repeatedly dissapointed by HTC both on It's hardware reliability and subsequent epic fail on 'repair service' I was just about to cave and get another one but this news has completely put me off, i simply don't trust them, not one bit.
mark2410 15 June, 2011 12:38
erm what now? is the Desire not almost identical to the Nexus one and it manages it fine
Scools 15 June, 2011 12:39
They should offer Android without the Sense skin for users that want it!
billfred 15 June, 2011 12:43
oh no! I won't get NFC, which the phone doesn't have anyway. I won't get a slight performance bump! What will I do!?!?!?!?!
/s
Jed McInnes 15 June, 2011 12:49
I have the desire, but to be honest I don't really care to much. its a shame, but I prefer the luxuries of Sense than a slightly updated version of Android. Just glad it has finally been settled, I have been wondering when and if this update will arrive for months.
Anonymous 15 June, 2011 12:56
1st thank for letting us know . Not happy but all of the above says it all. DOH!!!!
Jed McInnes 15 June, 2011 13:02
Just realised I am still on sense 1.0! does anyone know how to update it?
Anonymous 15 June, 2011 13:39
That's it. I give up this pointless fight.
I'm getting an iPhone.
Anonymous 15 June, 2011 13:45
Just confirmed on facebook...will be getting Gingerbread after all. Yay!
Budski 15 June, 2011 13:49
Seriously, I'm even less likely to buy another HTC now, their PR department is worse than their 'service' dep't
Anonymous 15 June, 2011 14:03
They've just announced a U-turn - it WILL come to the Desire
Anonymous 15 June, 2011 14:04
Except that they've already retracted this statement, and the Desire is getting 2.3 after all.
ace9988 15 June, 2011 14:34
they've done a U turn ...change it CNET lol otherwise alot of people are still going to be angry
Snoozer90 15 June, 2011 15:23
no wonder they upgraded the new desire's memory to 1.1GB.
anonymous 15 June, 2011 15:35
haha time for htc to experience no updates sony ericsson got their act together and leading the race
Anonymous 15 June, 2011 15:42
if you read other articles out on the interweb now, HTC have actually backtracked and have now stated that Gingerbread will be coming to the Desire
weirdstuff 15 June, 2011 16:21
Yep, embarrassing turnaround number two after the embarrassing turnaround on locked bootloaders...
Crazy stuff man, but at least it's to the consumers advantage U suppose.
Anonymous 15 June, 2011 19:59
HTC is doing its best to shoot itself in the foot. It is going to give its believers the "Desire" to never again buy HTC products.
billfred 16 June, 2011 09:48
wwwaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhh
anonymous 20 June, 2011 12:22
To those commenters saying HTC has backtracked again and will offer the 2.3 update after all: source?
anonymous 13 November, 2011 07:52
i think htc forgot about the desire hd too