Not only is the Google Nexus 4 back on sale, but it's already dropping through phone fans' letterboxes less than 48 hours later -- much less than the one- or two-week wait Google warned us about.
When we say the Nexus 4 is fast, we're usually talking about the quad-core processor, responsive 4.7-inch screen and slick Android 4.2 Jelly Bean software. But CNET reader Dan Tooth dropped us a line to tell us his 16GB Nexus 4 is pretty speedy at crossing the country too, arriving this morning less than 48 hours after he ordered it.
Like many keen phone fans, Dan was quick off the mark, completing his order just seven minutes after the phone returned to Google Play at 3pm on Wednesday. And he's not the only one, as other readers report that a new Nexus dropped through their letterbox too to brighten up this rainy morning.
That's a delivery time of just over a day and a half, much less than the one-two weeks currently estimated by Google -- and a far cry from the six- or seven-week wait some customers faced last year.
The Nexus 4 is still available today, making this probably the longest uninterrupted period it's been on sale. LG, which builds the Nexus 4, and Google, which created the software, blame each other for the stock snafu: Google claims supply has been erratic, while LG says Google disastrously underestimated the demand. But the problem seems to have been sorted, and fingers crossed we've seen the last Sold Out sign on Google Play.
The 8GB Nexus 4 costs £240 and the 16GB model costs £280. You can buy two of each at a time, and hey, you may have it within a day or two.
Have you received your Nexus 4? Can Google finally put the Nexus 4's problems behind it? Tell me your thoughts in the comments or on our Facebook page.

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Jaffo 1 February, 2013 12:51
Ordered one for a family member when they came back in stock and it arrived this morning. *thumbsup*
iam a wp7 1 February, 2013 12:53
Brilliant news. My mate ordered one this yesterday morning so hopefully it will arrive by Monday. Not used one properly so looking forward to it.
anonymous 1 February, 2013 13:15
Ordered mine within an hour of being back in stock.
The bumper has been shipped but not the phone yet.
anonymous 1 February, 2013 13:22
Reading this just made me buy one =/ Thanks CNET!
Will comment again when it arrives!
anonymous 1 February, 2013 13:32
Ordered at 3.15pm on the 30th, arrived today (1st Feb) at 12.
anonymous 1 February, 2013 13:32
Orderd Wednesday about 16:00 was with me just after 10:00 this morning
Neil Browne 1 February, 2013 13:39
Ordered it three day before but still didn't get it till now. www.e12monthloans.org.uk seems that there is much longer wait for me.
anonymous 1 February, 2013 13:42
Slipped to 1-2 Weeks already.....
Matthew Beamish 1 February, 2013 13:50
My brother ordered his 3pm on Wednesday and I was surprised when he text me off it at 9am Thursday morning!
anonymous 1 February, 2013 14:05
Ordered mine two days ago and it came today, it was meant to be shipped after 2 weeks so great from Google although they should clarify because they charged £10 for 2 day shipping even though the main site says 1-2 weeks. Its an excellent comeback to make up for the mess-ups but could be too late given the new Full HD crazy range coming out this year. That being said this is perfectly acceptable given its amazingly low price and not everyone needs a 1080P screen
anonymous 1 February, 2013 14:05
Did anyone get e-mail confirming that it had been sent in the post before receiving their nexus 4, just I bought one on wednesday at 3 and heard nothing since, your help would be appreciated :)
anonymous 1 February, 2013 14:43
Ordered my 16GB yesterday around noon and surprisingly received it today morning at 9:30.
anonymous 1 February, 2013 14:56
Spoke to google about ordering times and the customer service guy was not bothered that I had waiting on the site for an hour to get one.
My friend bought one at 8pm and has got it today but mine was ordered at 3pm and its 2 weeks?
There is not system for first come first serve and has left be woundering if leaving apple for this level of customer service is worth it
anonymous 1 February, 2013 14:58
I placed my order at 3:04pm. Why hasn't mine shipped :( This is very disappointing...
anonymous 1 February, 2013 15:04
Ordered mine on the Wednesday and got it this morning at about 12 via TNT. If only Google could have done this with the original release day
rowdybeans 1 February, 2013 15:08
Got mine this morning after ordering on Wednesday
anonymous 1 February, 2013 15:16
Ordered 30th at 5.30 - nothing yet, terrible service that folk order last night and get their's this morning!
anonymous 1 February, 2013 15:21
it's still a first come first serve! just happens to be that yours are late with the courier :)
anonymous 1 February, 2013 15:29
Yep ordered mine on Wednesday at 4:20, arrived this morning Friday at 10:00am. Looks like Google may have finally sorted out their supply problems
anonymous 1 February, 2013 15:31
Google should refund me the 10 pound delivery charge. I ordered at 3:02pm the day it became available. and still not dispatched..unfair...
anonymous 1 February, 2013 15:32
Four of us in the office ordered in a span of two minutes according to the letter we received from GooglePlay.
I got my phone the next day. the rest didn't even receive the shipment email.
"First Comes, First Served"?
two minute gap and more than two days?
Does the order number suppose to show how many people were in those two minutes? delivery address (all four in London) suppose to matter?
anonymous 1 February, 2013 15:35
ordered mine on Wednesday and arrived at lunchtime today, impressed!
anonymous 1 February, 2013 15:43
im the guy who asked if you got a e-mail confirmation when it got delivered and asked for help saying it would be appreciated in a earlier post..........
Just got told by google mine will be shipped February 13 and the nexus 7 I ordered will be dispatched today, so by the time i get a nexus 4 it will be well over the 2 weeks.
Google have been absolute pigs over nexus 4 and unbelievably incompetent & inconsistent.
anonymous 1 February, 2013 15:43
ordered at 3:01pm on the 30th - arrived this morning at 09:20am :)
Awesome
anonymous 1 February, 2013 15:48
order on Wednesday 30 January 2013 at 8:02 PM
still not arrived. still pending.
can someone tell who got the phone the next day did google give you a tracking number and told you they gonna sent it.?
anonymous 1 February, 2013 15:52
anonymous 1 February, 2013 15:48; yes you get an email confirming it and a TNT tracking number that links to there website
anonymous 1 February, 2013 15:56
Just spoke to google about the fact that I ordered mine on Wednesday at 3:04 and have heard nothing, while people who placed their order later have already gotten it. They gave no information what-so-ever! Just said be patient and it'll come soon... Not good service!!!!
anonymous 1 February, 2013 16:08
pay £10 delivery to receive a fulfilment service that resembles the efficiency and organisation of a children's play yard at lunchtime, chaos and screaming.
anonymous 1 February, 2013 16:45
I bought mine at 15.03 and I have not even received a tracking number yet.
anonymous 1 February, 2013 16:46
Purchased mine at 15.07 and haven't received a tracking number either, let alone delivery. Luck of the draw - literally I think.
anonymous 1 February, 2013 17:02
Ordered mine at 17h06, on 30/1, delivery to london area - and no email with tracking number yet. Ordered both bumber + Nexus 4 in one order. Is it maybe a matter of having or not having ordered the bumper together with the phone? Those who got theirs already - did you order the bumper too?
anonymous 1 February, 2013 17:25
I ordered a Nexus 4 at 3.57pm on 30th Jan (less than 1 hour after it went back up for sale) and still not received a shipping e-mail. I did NOT order a bumper.
I think it's because I didn't uncheck the "link to google account" box at the bottom of the screen before placing the order. Anyone else who has/hasn't received theirs, did you uncheck the box or not?
anonymous 1 February, 2013 17:27
I wonder, those who have not received it yet, what is your shipping estimate in the order section of the play store?
anonymous 1 February, 2013 17:30
Mine doesn't say when my shipping date is. It doesn't even say 1-2 weeks. It did when I placed the order but not in the confirmation e-mail :(
anonymous 1 February, 2013 17:36
Mine doesn't say anthing in the confirmation email either. But when i go to the play store and click on orders (at the bottom of the page) it gives me an estimate of 13 Feb.
anonymous 1 February, 2013 17:38
Mine says 'pending' there isn't even a date :( (I ordered at 3.57pm)
anonymous 1 February, 2013 17:40
Try to order mine. It ends up saying error, please try again 24 hours later....
But the phone is in stick? It shows SHIP SOON and I am able to add phone to basket
anonymous 1 February, 2013 18:04
Do they charge your card immediately upon ordering, or only upon ordering?
anonymous 1 February, 2013 18:04
Ordered mine at 15:07 on the 30th.
Still shows as pending in the wallet page. Details shows I placed the order on the 30th, then says they received my order today...
anonymous 1 February, 2013 18:05
Do they charge your card immediately upon ordering, or only upon shipping?
anonymous 1 February, 2013 18:06
excactly same positionas you above who posted 18.04, i had the ticky box ticked for connecting to google account, did you?
anonymous 1 February, 2013 18:19
where is the ticky box? I didn't see one.
anonymous 1 February, 2013 18:20
I did have the tick box checked.
anonymous 1 February, 2013 18:27
Although I did not receive tracking number (nor phone, of course), my bank account (I used debit card) already shows that the transaction was processed: however, the amount will be deduced in the future, meaning that the transaction only appears in the total available funds total (my balance, minus recent transactions plus overdraft).
Those who got it could please tell us:
1) Ordered just Nexus 4 or Nexus 4 + bumper?
2) Checked box to connect to account or not?
Cheers!
anonymous 1 February, 2013 18:34
Ive had troubles. i ordered my nexus on the day of realse on wednesday, today google sent me an email telling me it had shipped so i got all excited, waited till 3pm before finding out what was going on, had to ring TNT the company they dispatch with and apparently it wasn't deliver to them until 2 and wont be with me until monday even though its express deliver and under 1hour from me :( they could have just sent it with then 4 hours left of the deliver time.
anonymous 1 February, 2013 18:40
1) Ordered at 3.57pm
2) Did NOT order bumper
3) 16 GB
4) Left box checked
5) No shipping e-mail yet (and it's been 48 hours+ since I put through order)
anonymous 1 February, 2013 18:54
Ordered at 3:56pm on Wednesday and they received the order on 30th, but still no shipping email. Pending in Wallet, money blocked on card, I left the box ticked to link it to my GAccount.
anonymous 1 February, 2013 18:54
hmm, ordered at around 5 30 to 6pm, JUST receipt has been sent :/ Should I be worried? Ordedred Wednesday
anonymous 1 February, 2013 19:06
Got notification last night mine had been dispatched, checked TNT tracking website at 07:30 this morning, said it was on the van for delivery, 16:30 still no delivery so checked TNT tracking site again and the bl**dy idle driver had updated the record to say "Time constraint prevented delivery" - this was at 13:59 - so TNT how come you still had at least 3 hours if you clock off at 5pm, and you cant be bothered to deliver it. What happenned to customer service? Rang TNT to be told they wont be delivering today! Unbelievable that at 2 o'clock in the afternoon they cant manage to deliver a parcel!!!
anonymous 1 February, 2013 19:10
Ordered at 3.10pm on Wednesday. Checked TNT tracking this morning & it's out for delivery between 9.00 - 18.00 today. I'd be really impressed if it had actually arrived. I guess the driver is lost & still looking for my house!
anonymous 1 February, 2013 19:12
I believe that google are processing orders by the first letter of your surname.
Interesting to find out if you have received your nexus and what the first letter of your surname is ;)
anonymous 1 February, 2013 19:15
Cant be surname, mine begins with AG and hve not got it. Forename maybe?
anonymous 1 February, 2013 19:16
The dispatch process seems to be entirely random. I've just had an email to inform me that the bumper has been dispatched (ordered 17:06 on Wednesday 30 January) but I'm yet to hear anything about the handset ordered 15:24 on the same day. My Google Play account gives a shipping estimate of February 13.
I don't mind waiting 1-2 weeks if everyone is in the same boat, but it seems unjustifiable if orders made on Wednesday afternoon are now being pushed back?! I ticked the box to link to my google account.
anonymous 1 February, 2013 19:19
Its not by name.
Ordered 16 GB
Ordered the Bumper
Checked box to link it
Bought it at 8AM Wednesday morning
Got confirmation yesterday
It is being delivered today
anonymous 1 February, 2013 19:27
I ordered my Nexus 4 on Wednesday evening around 8pm, just checked Google Wallet and it's still "pending" and no shipping confirmation e-mail, it annoys me so much that many people who ordered after me received their handset before me, it seems the Google Play store is picking early receivers out of a bag or something. Contacted Google and they said that I had no grounds to complain until after the evening of 13th February, which basically means that I have to wait out the usual shipping time, ah well, it'll just make getting it even more of a thrill.
anonymous 1 February, 2013 19:35
Ordered mine ten minutes ago... And just got a shipment confirmation for Monday morning.
anonymous 1 February, 2013 19:46
This is so unfair...I ordered soon after it was put on sale on the 30th thinking it would run out of stock again and now people who just ordered are getting theirs on Monday and I am yet to receive a confirmation of shipping :(
anonymous 1 February, 2013 20:32
Well this is interesting. I ordered mine at 13:22 today (1st Feb) and left the option for Google to link my account to the phone checked. I just thought I would cancel the order now and place another one in the hope that this would reduce the time that I would have to wait (who knows how they're processing these orders!)
Anyway, I submitted the request to cancel and got an email saying it was too late to cancel it. To me this sounds like it must have been packed for shipping if not shipped already. My credit card has lost part of its available balance, apparently, but money hasn't actually been taken - though that info may not be up to date...
Should be interesting to see what happens now
anonymous 1 February, 2013 20:34
^ Incidentally - my order info still says it will ship on Feb 13th
anonymous 1 February, 2013 21:00
(I'm the one who asked people to answer: 1) Ordered just Nexus 4 or Nexus 4 + bumper? and
2) Checked box to connect to account or not?)
So... just got the email that my order has been shipped, with TNT tracking number! No idea what's the order, but I don't think it's neither name/surname nor post code.
- Ordered at 17h06 on 30/1
- Checked box to link to my Google account
- Ordered bumber and nexus 4 (both to be shipped together)
FoxyG 1 February, 2013 21:05
Looks as if Google are still employing a "lottery" system with the new batch of Nexus orders. I ordered a 16Gb at 3.04 pm on Wednesday and it's still "pending" and the money has been deducted from my available balance in my current account. The fact that they are delivering sets to people who ordered later is simply convincing me not to buy from Google in future.
anonymous 1 February, 2013 21:05
OK , withdraw my criticism on TNT posted earlier arounf 19:00 despite them telling me at 17:00 that they cant deliver today, just had a knock on the door, its 9pm and they send a man round in a small van to deliver my phone, you could imagine my surprise, guess they must have taken onboard my words when I rang to complain. Good on TNT after all. Not sure if Google had anything to do with it because I did also email a complaint to Google about the fact the original TNT driver knocked it on the head at 14:00 and decided not to deliver, but either way I now have my new toy :)
anonymous 1 February, 2013 21:08
Sorry to all who've had trouble - I ordered sometime in the afternoon on the 30th, and got an e-mail from UPS last night saying that it would be arriving today. I changed the delivery to Will Call and went over this morning and got it!
I thought I was going to have a week or two to get my SIM card and everything, it surprised me to get it so soon and didn't want to wait for the online deal… Went to T-Mo in person, to ask if they could do the $30/month "web only" pre-pay no contract plan and get me set up with a SIM card and they could!!!
In less than 48 hours I ordered, received and activated my new Nexus 4. Not bad!
So, people who were planning to use this on the T-Mo $30 plan, when you get your phone get yourself over to your local T-Mo store. One caveat: if you go in-store, they can get you going on the web-only $30 plan, but you will have to pay the full $10 for the SIM activation (if you buy the micro-SIM online, it's only a buck). To me, having the service immediately and done by my local store was worth the $9 difference.
anonymous 1 February, 2013 21:17
Oops, sorry - just realized I was on a UK site. My comment doesn't really apply to you, but I hope the issues you are having are resolved quickly! Google should be global, if I got it quickly so should you!
anonymous 1 February, 2013 21:41
Those who have received their shipping e-mail and/or phone. What time and date did you place the order?
anonymous 1 February, 2013 22:20
Ordered Wednesday 3.10 pm. Arrived at 8.30pm today. Nice.
anonymous 1 February, 2013 22:49
I placed order last night 7:12 pm (31st Jan) for 16gb version, ticked box to connect to my account. It said at time of ordering ships in 1-2 weeks. Got email today at 7.05 pm with despatch details and a TNT tracking number. So hopefully may get tomorrow. Very happy I didn't over pay on ebay for one.
anonymous 1 February, 2013 23:27
Ordered at 3.10pm on Wednesday. Not shipped yet.
Spoke on live chat with Google and they can't provide any credible answer as to why other
people who ordered later have already received their Nexus4 and I was told i'll have it
by the 13th Feb.
Had exactly the same experience when buying the Nexus7 when it first came out. I'm still
waiting for an answer to 2 emails I sent them 7 months ago...
Last time I'll buy direct from Google.... Very poor
Davy Milligan 2 February, 2013 01:10
Frenzy over nothing, it's cheap because it's got a crazy un-expandable 16GB memory. Great specs, will be useless in two months when you add all your top notch apps... Google knew what they were doing... create a clamouring market... sheep will always follow. Now you got it.... oops now you need a Note II
anonymous 2 February, 2013 07:36
Ordered mine on wed 30th & still heard nothing at all. Not that bothered because also got an S3.
anonymous 2 February, 2013 08:08
Ordered 30/01 @ 15:03, got shipping email 31/01 @ 21:00, phone delivered 01/02 @ 15:30
Dave Phipp 2 February, 2013 09:03
ordered one 5 mins ago and I still haven't received it yet, what's going on! Stop moaning you lot you will get your phones within the quoted 1-2 weeks and it is worth the wait!
anonymous 2 February, 2013 09:14
Ordered Wednesday 15:22 with link to account unticked as the phone is not for me and had no idea if it meant by linking. No bumper ordered and still no update since they 'received my order'.
As it's for valentines I'm not tooooo fussed but do feel a bit annoyed with the way they deal with their orders and it's very unprofessional and unfair. If I was few years younger, I would have been very very very upset...
Someone needs to raise a page on Facebook or something to document all these inconsistencies, so it exposes their ordering and stock dispatching flaws more effectively....
anonymous 2 February, 2013 09:19
Dave Phipp: it's not about the 'getting the phone' that annoys people, most people were fine to wait 1-2 weeks when they ordered. It's the way Google dispatching their orders that becomes so obviously random and unfair that's frustrating eager people, in my book rightly so.
anonymous 2 February, 2013 09:33
When is the 32GB model available in the UK?
anonymous 2 February, 2013 09:54
Read somewhere that next model will support LTE in a couple of months time. Not sure about memory size though
anonymous 2 February, 2013 10:39
Ordered mine as soon as it came back in stock, was delivered the next morning. Less than 18 hours wait, makes up for having to wait like 3 months for it to come back in stock.
Dave Phipp 2 February, 2013 12:15
does it really matter? they say they'll deliver in 1-2 weeks and they do. If it wasn't for this site and other forums no one would know what order the phones were being dispatched in and would be perfectly happy with the service.
anonymous 2 February, 2013 12:36
"if it wasn't for this site and other forums"
that's the magic of the internet.....share knowledge and experiences.
what you are saying is ignorance is bliss.
anonymous 2 February, 2013 13:53
Played on it in the 3 store today...still waiting for my shipping e-mail but got a bit of a fix from having a go on it again LOL
anonymous 2 February, 2013 14:20
I placed the order on Wednesday 7 pm (Nexus 4(16GB)+bumper), got nothing yet. Is it the bumper out of stock, so delayed my order?
anonymous 2 February, 2013 14:46
no, from reading threads on what model ordered with/without bumper and link/not-link to account plays no part in the delay - it's just....random.
anonymous 2 February, 2013 15:27
I'm not too impressed. I ordered mine on Weds 30th Jan and hasn't been despatched yet. My colleague ordered just 4 minutes after me and had his delivered on Friday 1st Feb! Whatever happened to 1st come, 1st served?
anonymous 2 February, 2013 16:08
Exactly...the annoyance is it should be first come first served. I reckon google is shipping earlier to customers who have been with them before or who have used gmail or their sites more.
anonymous 2 February, 2013 21:11
Ordered mine on the 30th within half hour of being back in stock, status still states 1-2 weeks delivery, not acceptable when others ordering later have received theirs already. Google have said they will refund my delivery as it hasn't arrived within 2 days!!' But why send not send orders out in order?????
anonymous 2 February, 2013 23:14
How did you manage to get a refund on delivery? Call/e-mail? What did you say?
anonymous 3 February, 2013 02:34
Ordered mine at 3.03pm Wednesday, it arrived 10.30am Friday! So quick, and such an awesome phone!
anonymous 3 February, 2013 12:26
Just went to order and shopping cart is now saying "ships when available". Does that mean they are out of stock again?
Can anyone who's got one remember what it said on the shopping cart when they ordered?
anonymous 3 February, 2013 15:39
I can not seem to get in any contact with Google whats so ever, can anyone please give me the email and phone number that i could ring?
anonymous 3 February, 2013 17:52
its true ordered my thurs morning ,despatched fri evening out for local delivery sat.
anonymous 3 February, 2013 20:06
When I ordered it said ships within 1-2 weeks. Then got email the following day to say despatched. I'm not very happy with the TNT delivery company though, as the tracking number from Google linked me to TNT website which said it was out for delivery yesterday between 9am-6pm. So waited in all day getting excited about it coming and nothing came. Very dissapointing.
anonymous 3 February, 2013 23:09
Yours will come tomorrow, mine seems taking forever. I hope more will dispatch on Monday
anonymous 3 February, 2013 23:21
I'm one of many who ordered there Nexus very shortly after stock became available, 3.30pm in my case, and am still waiting with an estimated dispatch of the 13th of Feb.
When I've been wanting one of these phones for so long, it is very frustrating to learn others have received theirs when they ordered as much as a day later. If you go to a certain UK deal site, their forums are full of other customers in the same situation. Google offer no human response, just an automated one. Poor show.
anonymous 4 February, 2013 01:34
I'm rather concerned, as although as stated earlier, my phone was out for delivery yesterday between 9-6 but didn't turn up, I discovered the status shows in my Google account as device delivered!!! I rang Google tonight ( pleasantly surprised call almost answered immediately without having to queue) and he said he was going to email through to the carrier and I should also ring TNT tomorrow to try find out what's happened. After the call I also got an email, as follows:-
I'm sorry to hear that delivery of your Nexus 4. I will forward your case to a shipping specialist who will conduct a thorough investigation with our shipping provider to resolve this issue. You should receive an email from him or her shortly.
So hopefully find out tomorrow.
anonymous 4 February, 2013 10:38
ordered 2 8gb nexus 4 on 30th as soon as available, still waiting for them to be dispatched. kinda disappointed... >(
anonymous 4 February, 2013 11:57
Interestingly mine got delivered this morning at 9am even though the dispatch date still said the 13th. I didn't get the dispatch email until about 2 hours after the phone was actually delivered!
anonymous 4 February, 2013 12:46
1) Ordered at 3.18pm
2) Did NOT order bumper
3) 8GB
4) Left box checked
5) No shipping e-mail yet - says Feb 13th estimate!
anonymous 4 February, 2013 12:52
Ordered just after 3pm on 30 Jan for a 16G model. Still here nothing about dispatch.
So annoyed!!
anonymous 4 February, 2013 13:45
Ordered 1st Feb, 13:22, 16GB linked to google account. Shipping email came through 3am this morning, delivered today at 10:30.
Wasn't linked to account lol
anonymous 4 February, 2013 15:47
Ordered mine at 3pm on Friday 1st. Arrived today about half an hour ago. At no point did I get a tracking number or dispatch email from Google or TNT. I was not expecting it to arrive today.
anonymous 4 February, 2013 16:24
1) Ordered at 3.18pm
2) Did NOT order bumper
3) 8GB
4) Left box checked
5) No shipping e-mail yet - says Feb 13th estimate!
UPDATE: three hours later, it's here! (didn't get an email tho)
anonymous 4 February, 2013 17:06
Ordered on Thursday 30th Jan late evening. Arrived today 4th Feb. Excellent.
anonymous 4 February, 2013 17:43
I am so annoyed right now that people who have ordered after me got theirs earlier, I ordered on the 30th January and Google Commerce Ltd. received the order on the 1st February! It took 2 stupid days just for them to receive my order. And they still haven't shipped yet, I'm never going to buy from Google again, I wouldn't mind waiting the 1-2 week period if people who ordered after me actually received theirs later than me (First come first serve)
anonymous 4 February, 2013 17:54
I was one of the folks moaning above about ordering on 30th and not being despatched. TNT attempted delivery today, no despatch email! Got work commitments i cant get out of over the next couple of days, so wont be in for delivery. Thankfully, you do have the option of collecting from the depot up to 10pm even though the card doesn't state that Google customers are part of the selected few that can.
anonymous 4 February, 2013 18:51
And if i am away and they come i wil not know then what's happening?(no despatch email)
anonymous 4 February, 2013 19:13
Ordered mine Friday afternoon, after reading this page thinking can it be true, only 48 hours. Guess what, got a shipped e-mail at 01.20am this Monday morning & at 10am it arrived. Still in shock!
By the way got the 16gb & did tick link to account. It really is a shock to see pure Android, never had a nexus device its amazing.
It updated to the latest version as soon as switched on. Its so fast, looking forward to the nexus 5 device hearing about. Hope not the same delay issues with the next one. Think I'll be using nexus only devices after seeing this mobile in action.
anonymous 4 February, 2013 19:51
Google is being evil at handling this. If I didn't receive it this week. I will cancel my order and go for Apple in the future.
FoxyG 4 February, 2013 22:55
As I posted earlier, ordered mine at 3.04 pm on 30th. Received nothing but puerile and meaningless responses from Google when I ask what the status of my order is. I'm now reading that people receive them within 24 hours of ordering! Google are the most inept and useless retailer I have ever dealt with. Will never do business with them again.
anonymous 4 February, 2013 23:29
I am in a similar position to you FoxyG I ordered within an hour of them going on sale on the 30th and am receiving the same shitty responses from google.
Why are others getting them so fast? So unfair...this is my first touch screen smart phone and android and it's deffo put me off buying from them in the future, at least directly.
anonymous 5 February, 2013 00:10
What is this?? Ordered mine on Friday and now the estimate has been pushed to 21st February? how the hell did this happen? I was so excited before this.
anonymous 5 February, 2013 08:11
I've ordered mine on Sunday the 03, just woke up this moring with an email to say it's on it's way should be here sometime today!
anonymous 5 February, 2013 09:59
I ordered mine at 3.30 when it came back in stock on Wednesday, and it was delivered late last night. I did pay for the £10 delivery, but considering I didn't have to wait that original 6-8 weeks when it came back to the play store before, or I didn't even have to wait a week, I really can't be happier with Google's delivery service!
The delivery man said they were really under pressure trying to get all the orders filled and quickly shipped. Cheers Google!
anonymous 5 February, 2013 10:16
An update. (I was the 15.07 order above.) I got a "your order has shipped" email 9.30 yesterday, and it was delivered midday. So while it would have been nice for Google to have a FIFO delivery stack, I'm happy as it only took 3 business days in the end. (After waiting two months for stock to come back to the UK...)
The phone is lovely BTW. :)
anonymous 5 February, 2013 12:07
Still waiting :( No valid response from google. Very unhappy atm
anonymous 5 February, 2013 13:28
Ordered mine on 30th around 4. Got a mail dat it has been dispatched to ur address yesterday. Came back from office early and waited for it the whole day. Nobody turns up.Now there's no info what so ever about the phone. Phoned them and all i got was the response that it will be delivered anytime during the week. since I'm leaving UK tomorrow for about 2weeks. I'm in a fix. Mailed google also about the pathetic service but got no response.
Who is going to be there to receive it when it gets delivered? This is madness.X(
anonymous 5 February, 2013 16:53
I'm the 15:57 order (30th Jan) and I still haven't received a dispatch. Having e-mailed google all I got in response was: "if you don't hear from us by Wednesday or Thursday, let us know".
I am so annoyed as I need a new phone ASAP and this is taking the biscuit.
anonymous 5 February, 2013 17:33
This is ridiculous! Firstly Google's handling of dispatch is rubbish, Secondly they chose a rubbhish company called TNT to ship. Got an shippment email last night and TNT's system showed "out for delivery" 8:40 am this morning...OK, so I waited at home, sit down in my living room and watched the road when I heared a car was passed by.....I even ordered some take away for lunch in case I missed TNT.....Today I have seen 3 Royal Mail Cars, 1 Fedex, 2 UPS and 1 DPD, but no TNT!!!! And now the TNT system shows delivered!! What the FFFF!
anonymous 5 February, 2013 17:47
Ordered my Nexus 4 on 30th Jan, Google Commerce Ltd. received my order on the 1st February, got it dispatched this morning at 4.33AM and it came at 8.30AM(!) So happy, my shiny new toy is finally here :-)
anonymous 5 February, 2013 17:49
So lucky! What time did you order on 30th? I ordered at 15:47 so I'm hoping mine should come within a day or so.
anonymous 5 February, 2013 18:00
TNT delivery service is terrible said it is in the van for delivering between 9 and 6 still hasn't come
anonymous 5 February, 2013 18:18
This is ridiculous. I miss TNT van by 20mins and now they say it can't be delivered today. Yesterday also i waited for them as it said dispatched but it never arrived. Its so frustrating. What do they expect me to do. Leave all my work and just wait for them like these guys are some Cindrella or something.
anonymous 5 February, 2013 18:32
I want my express delivery charge back how would I get that back as it was meant to come today and hasn't come
anonymous 5 February, 2013 22:56
I tried to order a 16gb just after 3pm on new stock day but it failed so I ordered the 8gb whichwent through. I then hit the cancel link within 1 hour and attempted to order a 16gb again. No deal so I thought I'd better take something before they all go and went for an 8gb again.
Checked my account and the play store said I had 3 8gb on order, two with the same order number but only 2 in my wallet account.
I tried emailing to ask what was going on after trying their self cancel form and clicking cancel in play store but got nowhere. "We can't cancel now, just refuse delivery". I tried telling them I might not be there to refuse and what if they come in one package/delivery.
Needless to say two came on Monday
anonymous 5 February, 2013 22:59
I only received one email with tracking as well and not two. The email came a few hours before both phones were delivered, They also haven't taken payment yet and the hold has been removed from my card. I wish they were more helpful about telling you what's going on or changing/cancelling orders.
anonymous 5 February, 2013 23:36
"Receiver not home. Follow up action underway."
TNT is lying !!! It has been 48 hours after my dispatch email from Google. My granny has been at home at 24 hours!!!
How could Google use such a stupid company! I am f-u-king get my delivery charge back !
anonymous 6 February, 2013 09:51
Google are not processing these in any order. I ordered mine at 3:01pm on the 30th (I was polling the play store waiting for it to come in) but the order has been sitting in a 'Google Commerce Ltd received your order' status ever since.
anonymous 6 February, 2013 12:18
These guys over at Google really figured how to upset people.
I also ordered on the 29th, and "Google Commerce Ltd received your order." has been sitting there for over a week now, while others ordered days after me and already received their phones. Shipping estimate is Feb 13th! That's not even the delivery estimate. If you go to their play store now and try to order a N4, they estimate the delivery will be completed within less than a week?? How can that be, when people who've been waiting for more than a week already, are expected to wait longer than somebody who orders now???
Another thing that really bothers me: When I completed my order, the bumper wasn't available. Two days later it was. So I called them, kindly asked if I might add the bumper to my existing order or cancel my order and make a new one. "No... No.... Naaaaaw..." not possible…
So let me get this straight: You're planning to ship my order in maybe a weeks time, but I can't change my order when it hasn't even left your factory and I am expected to pay an additional €6 for shipping your bumper? Get out of here! I more and more feel as if they really want me to refuse accepting the parcel upon delivery and get a different phone instead!
anonymous 7 February, 2013 07:54
Still "pending" 8 days on. No help from google play by e-mail/phone. Other people are now receiving their phones less than 48 hrs after placing orders. Completely unfair!
Apparently "google puts out phones in the order of their confirmation" so they are saying my order is yet to be confirmed. I have ordered things plenty of times online and never had a problem with my bank/card. They are just taking the biscuit.
anonymous 7 February, 2013 10:47
Do you know where Google ship from the Nexus? From Montain View, CA?
anonymous 7 February, 2013 10:48
Do you know where Google is sending
from the Nexus? From Montain View, CA?
anonymous 7 February, 2013 11:19
i ordered mine on the 30th of Jan. Still haven't heard anything. I spoke to google today and they said it is with the shipping company. But they can't tell me when it was given to them. Also my card has not been charged. I think they are just saying this to appease me!!!!
anonymous 7 February, 2013 14:51
I ordered mine on the 4th of february at 11pm and received confirmation that it had been shipped at 19.32pm the next day. Phone was in my hands by 1.30pm on the 6th of February. Its really very strange that people who ordered way before me are still waiting... Hang in there though, trust me it is definitely worth the wait.
anonymous 7 February, 2013 18:40
Ordered on 30th. No shipping e-mail. Have e-mailed and rung google play for 4 consecutive days now and their response is always the bleepin' same. All they say is "1-2 weeks shipping so you're still within that" to which I respond of the numerous people I know who received their phone within 48 hours and that they are not processing things in the right order. Then they say: "we cannot comment on other orders". Seriously google. Get a grip- NEVER AGAIN!
anonymous 7 February, 2013 20:22
can anyone tell mr how much is the full price of 8GB nexus i know that the price is £239.00
but how about dilivery and shipping cost for London??
anonymous 7 February, 2013 20:38
I live in London at ordered the 16 GB and they added £9.99 for the delivery (2-day shipping). You don't get given an option or anything it's the only way to receive it.
So yours will be £249
anonymous 8 February, 2013 09:36
Another day of disappointment begins!
anonymous 8 February, 2013 11:07
I ordered on the 30th Jan and only last night (7th Feb) did my order say "google received your order" on my google wallet (just above where it says you placed an order for...on 30th January) at the top of the page.
So basically because it's Friday today (not that I've received any shipping info)...it means I won't get my phone until Monday at the earliest but it's looking unlikely because I haven't received nout about shipping.
I rang TNT and they said there is nothing out for delivery to my address today.
anonymous 8 February, 2013 11:20
My google wallet said "google received your order" on the 30th right after I placed the order.
Still not had a shipping email and still no phone.
anonymous 8 February, 2013 13:47
It's so annoying isn't it. Everyone for the last week or so has been receiving their phone in under 48 hours from the point of ordering online to having their nexus in their hands. So unfair.
We should be receiving a voucher to buy stop from google play store or something as compensation but this would involve google admitting they made an error (which they will never do).
anonymous 11 February, 2013 15:28
Im the same, ordered mine at 3.04pm on the 30th, not heard anything since! One guy at Google tried to say it was out for shipping last week (via email), so I called and was told this was a lie and i have to wait.. great service!
anonymous 12 February, 2013 05:00
I have ordered Nexus 16 gb on Feb 7 , the estimated shipment hows Feb 27.
Is this a realistic date or i can expect it a bit early ??
anonymous 12 February, 2013 14:51
I have put my order for Nexus 4 (16 GB) plus the bumper on Jan 29, but Google has received the order only Feb 6. Finally the ordered has been shipped today Feb 12.
Feb 12 Google Inc. shipped your order.
Feb 6 Google Inc. received your order.
Jan 29 You placed an order with Google Inc. on Jan 29.
I hope to recieve it very soon.
anonymous 15 February, 2013 10:48
It's now been over 2 weeks and phone still has not arrived!!!
anonymous 16 February, 2013 05:17
I ordered mine on the 30th and I still haven't heard from Google about my order being processed! Google order processing honestly sucks!
anonymous 16 February, 2013 11:23
I ordered mine on the 30th and they are telling me now that it will take another week. That is ridiculous! at this rate it will be 3.5 weeks from the time I ordered the phone to when I receive it.
anonymous 20 February, 2013 14:18
one Nexus 4 (16GB) ordered at 12:41 on 4 Feb, signed for it on my doorstep 23 hours later.
anonymous 27 February, 2013 15:40
ordered yesteryday 12.09 and got it 10am today. no shipping emails or anything impressed though
anonymous 28 February, 2013 02:19
I ordered mine on the 24th and haven't received a shipping email yet. I don't understand how some people are receiving their phones so quickly.
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