Google's excitingly cheap new Nexus 7 tablet has been plopping through letterboxes around the world (my 16GB model has just arrived this morning, thanks for asking), and Android fans have been eagerly getting to grips with the Jelly Bean-powered slate.
Inevitably with such a popular gadget -- and such a vocal fanbase -- some Nexus owners have discovered manufacturing faults. Twitter user Faux123 posted a nasty looking picture, spotted by Pocketnow, of light bleeding out of the side of his tablet, like a punctured angel.
"So rather than sending back my Nexus 7, I decided to give something a try. I removed the back casing, which is very easy to do. I used a small flat screwdriver where the 'leather' meets the plastic and gently wedged it in. The case popped right open and was easily removed. I then tightened all of the small Phillips screws around the outside of the board on the back of the screen.
"This immediately cleared up the creakiness and play that I was experiencing on the left side of the screen. I tightened all screws and not just the ones on the left side. Do this at your own risk, obviously, but this immediately rectified my issue!"
Other users on the thread reported they found it easy to use a guitar plectrum or even a fingernail to pop the back off, and also found some of the screws weren't quite flush inside. There's no sealant or wires connected to the back cover. As the original poster notes, however, it is at your own risk -- there are no replaceable parts inside, so the back cover isn't intended to come off.
There's no indication these are widespread problems, with XDA users being a tiny sample of the many thousands of Nexus 7 customers who've just received their tablets.
If you have a persistent problem with your Nexus 7, however, you have to send it back to Asus -- the manufacturer -- not Google. That involves getting what's called an RMA (return merchandise authorisation), but you can't do that online, because Asus' RMA website only has options for notebooks, Eee PCs, LCD displays and (giggle) PDAs. Asus' UK support number is 0870 1208340.
None of the Nexus 7 units we've seen here at CNET have had any problems at all -- indeed, Andrew awarded it a dazzling four and a half stars and the glistering Editors' Choice award in his mammoth review.
Have you had any trouble with your Nexus 7? Let us know how you get on with sending it back, either in the comments or on Facebook. Fingers crossed mine is fine, I haven't had a chance to get it out of the box yet.