HMV is the latest UK retailer facing the prospect of complete closure, confirming that it had appointed administrators to value the ailing chain and look for prospective buyers.
In the meantime, it's bad news if you were given HMV vouchers for Christmas, as the BBC reports that the music, DVD, Blu-ray and video game shop is no longer accepting gift cards and vouchers. New gift cards will not be issued.
Several days ago we reported that HMV had extended a massive sale to raise cash following Christmas, speculating that the effort to flog stock was a gambit to keep the company afloat. It would seem our guess was on the money, as now financial company Deloitte has stepped in to manage the company's next steps.
Over 4,000 jobs are at risk, though HMV shops will stay open for now.
HMV's woes follow hot on the heels of photography chain Jessops closing for good just a few days ago, with 1,370 jobs lost. Last year Comet was slowly powered down, in a long process that saw shops closing doors for the last time on 18 December.
With HMV still doing business, you've got time to nab yourself a few Blu-rays on the cheap, though the implications of the 91-year-old company's closure are fairly massive.
The rise of convenient, cheap online shopping is blamed for the demise of established high-street chains, and it's becoming tough to think of tech retailers that maintain a brick-and-mortar presence. Maplins and PC World spring to mind as remaining retailers, but numbers are certainly dwindling.
Do you have HMV gift cards or vouchers you're now unable to use? Let me know in the comments, or on our Facebook wall.
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anonymous 15 January, 2013 09:42
My son has £50 worth of giftcards from Christmas & his birthday last week. Was going to spend this weekend!!
anonymous 15 January, 2013 09:44
i dont understand why people cant spend their gift cards... surely that's just theft?
anonymous 15 January, 2013 10:10
Money is simple a gift card that is government issued. Thus stop going through another layer of gift cards and giving them for specific retailers, it's pretty dumb.
anonymous 15 January, 2013 10:25
It is not the publics fault that HMV bosses could not manage their business I always found them too expensive with competitive highstreet retailers selling the same goods a lot cheaper. Why should we suffer as a result of their greed and incompetence, they have probably scored hundreds of thousands in free cash from us all and we are out of pocket whilst they can continue to trade for cash. A giftcard has already been paid for so surely it should be mad legally right that the customer is entitled to that amount in goods from one of their HMV stores.
anonymous 15 January, 2013 10:50
My son has £30 gift voucher from christmas. Was purchased AFTER HMV announced in December that it was facing difficulties. If there was a chance that the vouchers wouldn't be honoured, they shouldhave stopped issuing them. I'm going to enter a store, choose the stock I want, present the manager with the voucher and inform them I intend to leave the store with the stock, inviting them to call the plod if they like.
anonymous 15 January, 2013 10:52
If the stores are still open the gift vouchers should still be valid - they have had the cash. If the stores are closed then fair enough.
I don't see why the consumer should be out of pocket.
anonymous 15 January, 2013 10:53
I have a gift card because I was given DVDs at Xmas which I returned. They did not have the item in stock so I ordered it in and am waiting on it arriving still. I was going to use the gift card balance to pay for this but it would seem that this is no longer an option!!
It's only for around £15 so could have been a lot worse but still annoying when you have spent the money previously - how are they able to do this!!
anonymous 15 January, 2013 10:55
I have just purchased goods at HMV Camberley, I was told my £60.00 christmas vouchers are no longer accepted. I paid using debit card then wished to change my mind as I purchased presents which will not be given until April 13. So if a problem and they close down I am further out of pocket. I requested a refund However the store attendant then informed me they are unable to give refunds... So now I am over £100.00 out of pocket. I understand the attendants are not at fault and may lose their jobs but either the Manager/Company or liquidators should advise all customers that refunds will not be given. It seems totally unfair the customer should lose out twice they might aswell open up a Market stall selling dodgy goods at least market traders give refunds or tell the customer otherwise.
anonymous 15 January, 2013 10:58
My son (11) has £70 worth of Christmas HMV vouchers. The store will have known they were in trouble before Christmas. This is just theft by HMV. Shame on you HMV.
anonymous 15 January, 2013 11:06
Surely exchanging money for a giftcard is a legally binding contract. If they are avoiding exchanging goods for cash value then that is breaking the agreement arranged in the first place.
anonymous 15 January, 2013 11:10
It is theft!
You have essentially bought a piece of plastic with your money! Every year we buy my grandad £50 of HMV vouchers as he likes to put money into 'high street staples'. If I had known earlier I wouldn't have bothered, it's a complete kick in the teeth to customers who have been loyal and faithful when they could have easily have gotten it cheaper on the Internet!
Disgraceful!
anonymous 15 January, 2013 11:14
are you fukin kidding me? so your telling me the money I have on my pure hmv gift card cant be used anymore? this is day light robbery. I hope someone takes legal action.
anonymous 15 January, 2013 11:26
I think that's illegal. If they were still selling the vouchers after they announced they were having financial difficulties, they must honour them or they are liable.
Even Comet honoured its vouchers.
I have sympathy for HMV, but this is just wrong.
anonymous 15 January, 2013 11:33
Who buys people gift cards anyway.. nothing says crap gift and no thought like a giftcard.
anonymous 15 January, 2013 11:40
Using chargeback to claim back HMV vouchers
If you bought HMV vouchers on your card, you should be able to put in a chargeback request to your bank on the grounds that the vouchers are fundamentally different to what you paid for. This is because you expected to be able to exchange them for goods of a certain value and instead they are worthless.
If the vouchers were given to you as a gift it's trickier to make that claim. The person who got a HMV gift voucher as a gift can't make a claim, but the person who bought the vouchers could put in a chargeback request to their bank.
jocu 15 January, 2013 11:40
It should be noted that gift-card holders are effectively creditors of HMV - they join the queue alongside suppliers and others such as HMRC who are owed money and have no priority!
It's very harsh for sure - personally I would never buy gift-cards for that reason, especially in today's economic climate.
Who's next??
iam a wp7 15 January, 2013 11:50
So upsetting, you can all moan all you want about the gift cards but 4000 people are about to lose their jobs!
anonymous 15 January, 2013 11:54
It was only saturday 12th jan that my daughter returned a cd which she had for christmas, which she already had, the girl said they didnt give cash refunds even though she had the receipt!! so they gave her a £10 gift card knowing she wouldnt be able to use it, how bad is that.
anonymous 15 January, 2013 11:54
Got over £100 in HMV vouchers that it appears aren't worth a penny! Will think very carefully about asking for vouchers for gifts in the future. Gutted!
anonymous 15 January, 2013 11:58
The worst case is mine. i have 170 gift card due to return an item a month back, it is a theft if they can't honor the gift card. what we can do now?
Dave Phipp 15 January, 2013 12:03
I've got a £20 voucher I was going to spend today. Will give it a go if it doesn't work I'll send it to my mum so she can try and put in a charge back request
anonymous 15 January, 2013 12:07
Went into an HMV store this morning and asked if I could use my vouchers, was told "not at this time... but it's just for now." Oh, OK, so I'll be able to use them when the company gets liquidated then.
I feel sorry for the people affected (i.e. the staff) but it makes me angry when I see them still open for business. I have a gift card that someone paid cash for, how is that different from someone paying with cash today. It is theft quite frankly - if they cannot honour gift cards they should not be allowed to continue trading.
anonymous 15 January, 2013 12:21
I wonder what the legal repercussions would be if you slapped the voucher down next to the till, and walked out with the equivalent value in stock
Its not theft if cash was exchanged for the voucher previously
Dave Phipp 15 January, 2013 12:27
not accepting vouchers is like us handing a £20 note to pay for the goods and hmv then not letting us take the goods. We will take your money but you can't have any goods
anonymous 15 January, 2013 12:31
HMV. Honour My Voucher!
anonymous 15 January, 2013 12:41
My daughter was given HMV vouchers as compensation from her insurers following a break in and theft from her house.
The collapse of HMV and loss of value of the vouchers has doubled the distress already suffered.
anonymous 15 January, 2013 12:52
I was sold a £30 gift voucher only 2 days ago to give as a bday present this Friday & now being told its worthless. Surely they should not have sold it to me!? And if they're still trading why can't they accept vouchers people have paid good money for!?
anonymous 15 January, 2013 12:57
Ok let me try straighten this up for people as I am one of the 4000 about to lose my job.
First and foremost, HMV has not decided to stop taking gift cards, the administrators have said this must happen. If you wish to complain, complain to Deloitte.
Secondly, it is no way illegal. A gift card is UNSECURED credit. The card has no value on its own. As a creditor you are potentially entitled to something after other creditors have been paid.
Believe me, our staff do not like telling you you can't use your cards, however spare a thought for those of us losing our jobs. The last thing we need is to be yelled at today.
anonymous 15 January, 2013 13:02
If its unsecured credit then like a bailiff does, you legally enter the property and take goods to the value of the unsecured debt...
And lets face it, the security guards who are soon to be out of a job have absolutely no reason or motivation to stop you
anonymous 15 January, 2013 13:05
we might be saved. it happened same with comet. they restored the gift cards after 4 days.
see bbc news
http://www.bbc.co.uk/news/business-20228579
anonymous 15 January, 2013 13:05
The value of the card is 0.01p so good luck with that line of arguing. RBS have your money so maybe try going there and asking them
anonymous 15 January, 2013 13:35
We have over £30 on a gift voucher, now its worthless, If any of the HMV shops survive or are taken over we wont use them again. If everybody with them go into their shops at once and strip the shelves what can they do, the police dont have the manpower to arrest everybody. But as usual we just sit back and except it. Only place we can get DVD's now is Tesco, bet they are laughing !
anonymous 15 January, 2013 14:27
Why shouldn't HMV honour Gift Vouchers. They have received the money and all the public wants is goods to the value of the vouchers. If HMV refuse to accept the Vouchers then, surely, that is taking money under false pretenses and must be illegal.
Anthony
anonymous 15 January, 2013 14:32
Dear Anonymous',
anonymous 15 January, 2013 09:44 - Wrong.
anonymous 15 January, 2013 10:25 - Wrong.
anonymous 15 January, 2013 10:50 - Wrong, and you're a thief.
anonymous 15 January, 2013 10:58 - Wrong, enjoy your paper.
anonymous 15 January, 2013 11:06 - Wrong, enjoy your paper.
Unfortunately the average consumer knows nothing about consumer law, and believes they don't need to, just so they can boohoo later, and claim they are ignorant in a blind attempt to scrape back what they can.
When you purchase a giftcard, voucher, etc. It is just that, you have bought a bit of paper. Value = 0.0001p at current market rate for paper.
However you will need to contact the administrators, just the same as the, supplies and other 3rd parties are.
So it is not a legally binding contract nor is it theft - Happy new year.
Personally I stopped shopping in HMV, once Amazon had sorted their act out in the early 2000s. The last CD I physically bought was in ASDA which was circa £4 cheaper than other retailers.
anonymous 15 January, 2013 14:41
Another over-conservative company gone to the dogs. If they, comet, and jessops and gotten with the times and switched to online-stores gradually over the past 10 years I reckon they'd all still be around. This is a failure by whoever ran these companies to change with the world. Instead they chose to dig their heels in and now the companies employees are paying for it.
anonymous 15 January, 2013 14:42
so irritated
surely its not legal
i actually have been saving up my vouchers over the past 18 months for a console for my kidsand now they are telling me i cannot get it
and that my £160 worth of birthday and christmas vouchers (that and cash were one of the few things that i asked for) are now worth nothing
i symathisse with you hmv and all the workers but this is deffo a huge ball of rubbish
anonymous 15 January, 2013 14:44
Yep. I've got around £50 in HMV vouchers/gift cards. Disgraceful but not in the least surprising that they're not (at least for the present) going to be honoured. This is standard practice when a shop goes into administration. If the company is saved though, will the new owners honour the old vouchers?
anonymous 15 January, 2013 14:44
@anonymous 15 January, 2013 14:32.
Yeah I kind of agree with you. The real scam is the gift vouchers in the first place, not the fact that a bankrupt company can't afford to honour them.
anonymous 15 January, 2013 14:44
I agree with lots of people here ... HMV were quite happy to take monies for vouchers but are not prepared to let us spend them now even though shops are still open.
I wonder how much they have 'banked' from these unspent vouchers??
Yes, they are in the mire but Joe Public just wants to buy items that they are entitled to.
Money for nothing .....Thank you
anonymous 15 January, 2013 16:09
I got a £40 voucher as a birthday gift and i am pissed off that it is useless when the store is still trading! Good money was paid for these vouchers, money that is in HMVs bank account and for them not to accept them is theft as far as I'm concerned! I feel sympathy for the staff, however it doesn't take away from the fact that a lot of people have been ripped off! It is awful tgat the last high street music retailer is in trouble and as someone else pointed out Tesco will be laughing as we fall further into its clutches!
anonymous 15 January, 2013 16:10
As with any business, the gift cards have a cash value of 0.01p - even if this was 5 years ago you couldn't get a cash refund for a gift card. It's actually the administrators who decide what they can do, not the named company. As with Woolies, Jessops, Comet and Zaavi, the gift card is the first thing to suffer. I just feel sorry for the staff who will probably be out of a job and who will undoubtedly be taking the brunt of the frustration from angry customers.
I love hmv, and will be sad to see it go - good luck guys!!
anonymous 15 January, 2013 16:14
I agree with the above comment, it's unfair that the shop staff will be getting the sharp end of frustration - their head office should buck up and have a representative in each store to deal with it as they are paid to deal with the customer service side of things.
If it was your store, you wouldn't want to be shouted and swore at, so please try to bear this in mind when shouting at people who could well have no income soon.
anonymous 15 January, 2013 16:34
@iam a wp7 stfu you idiot wtf people aren't allowed to complain about being robbed by a greedy company, your a absolute twat I can not stress that enough. Hopefully you are one of them 4000 people.
anonymous 15 January, 2013 16:46
@anonymous 15 January, 2013 16:34
That's a cold thing to say - if you have a job (which, based on your ability to type and your clear lack of decency, you don't), you wouldn't want people saying they hope you lose your job would you?
anonymous 15 January, 2013 17:01
anonymous 15 January, 2013 16:34
God, you gotta love chavs don't you? Poor employees losing their jobs, in this day and age that's the last thing the hard working people need to hear! I join everyone else in wishing them the best - HMV is an icon, and nobody likes to lose something iconic
anonymous 15 January, 2013 17:52
As one of the 4000, thank you to all who have posted with a level of decency and respect
anonymous 15 January, 2013 17:54
just been up to hmv with my £50 gift card was tempted to walk out with stock for my money absolute disgrace they are taking peoples money over xmas for cards knowing this problem was going to happen daylight robbery without a mask as for the staff down right rude and arrogant no wonder the store faces closure
anonymous 15 January, 2013 17:57
Anon @ 17.54 the majority of staff found out this was happening through the news at 9 last night
anonymous 15 January, 2013 17:59
I received a £200 gift voucher after taking back a faulty nexus 7 which I paid cash for , I went to my local store today to be told I couldn't use it , this is disgusting and bordering on theft! so am I just supposed to right off £200 , I don't think so , they need to sort this out asap and I'm sure I'm not the only one in this boat , I'm absolutely livid .
anonymous 15 January, 2013 18:11
Feeling sad about hmv closing is the equivalent of feeling sad about the orginal disappearance of the company Olivetti because there will be no one to make typewriters or really crap computers anymore. hmv is just another example of a company that failed to move with the times. From a nostalgic point of view, people from many generations have memories of milling around in the store for hours on end looking at CD's or LP's but those days are gone. Speed and conveniance is the new order of the day and hmv just failed to provide it in any way shape or form to consumers. There are so many places I would sooner look to buy music or video than hmv, be it amazon, google play music or itunes. I think I actually used the hmv website once or twice and couldn't believe how naff and clunky it was to use compared to others. I think it's also pathetic that they are not honouring gift vouchers, in the grand scheme of things when you take into consideration the 176m debt they owe, the amount of money in circulation in vouchers is probably miniscule so it should be honoured against the assets that hmv still hold. Sort it out hmv and don't allow your swan song to be tarnished by petty bean counting.
anonymous 15 January, 2013 18:20
I have £20 voucher if I go in and take goods for that value and just hand over the card is that stealing?
anonymous 15 January, 2013 18:30
Yes that is theft. Your gift card currently has no value BY LAW as whilst in administration HMV is LEGALLY immune to all creditors, which includes gift cards.
In a similar reasoning, could I walk onto your home, place money on a table and remove your property? I left money after on the table after all. If you don't have permission to remove property, it is theft, plain and simple
anonymous 15 January, 2013 18:52
Do as I have done and bombard deloitte with complaints , if we all make our voices heard surely they have to act ?
anonymous 15 January, 2013 19:00
Anon @ 18.52 thank you for realising who you need to speak to. However Deloittes first priorities are with suppliers and banks. Gift cards are VERY low down the list. However, they still come before me, aka staff.
anonymous 15 January, 2013 19:06
When comet went into admin the first day they did the exact same thing , stopped all gift cards then two days later started
to take them again maybe the same will happen here , I agreeIt is a disgrace and people don't want excuses we want action
anonymous 15 January, 2013 19:11
@Anonymous 16:46 & 17:01 I have been working all my life boys so shut it if you dont know someone. And you're the chavs If you think its okay for hmv to do this and I was aiming my comment at the fool telling people to stop moaning.
anonymous 15 January, 2013 19:27
Well that's £25 down the drain why sell gift cards up to a day they refuse them it's just so unfair an is like theft
anonymous 15 January, 2013 19:29
Rex - The timing of the administration and consequently the non acceptance of the vouchers (ie just after Christmas) makes the whole thing so much worse. If this had happened say in June there would be a much smaller amount of people now currently having worthless vouchers.
anonymous 15 January, 2013 19:38
i recently recived a HMV gift vocher for christmas. I was really looking forward to spend it. Im only 12 years old. They should atleast give money back for it or let us spend it befoer they atully close down, if they do. What if a younger child was looking forward to getting a movie or d with the vocher and they find out they cant use it, they would be very let down. :(
anonymous 15 January, 2013 19:45
A small ray of hope for those who have a "pure credit" ie. a credit issued under their loyalty scheme. I can report that I was successful in redeeming this at the checkout this evening. The assistant said this was because the pure hmv loyalty scheme is still operating at the moment, but I suspect the scheme will be abandoned before long, so if you have any points left, convert them to credit and use it asap!
anonymous 15 January, 2013 19:54
I only heard about this today and thought I'd go on the hmv site to use up the last of my balance but the site's gone now. I only had £4 left so it's not a big deal but I feel sorry for some of the people here who have substantial amounts of money in the form of certificates that the stores won't accept. Obviously I feel for the staff too - the two things aren't mutually exclusive and I think people on both sides have every right to be unhappy and to 'moan'. As others have said, what's worst is that HMV was still giving out vouchers when it knew it was in trouble. They should have stopped doing so and also given advance warning that people have a set period of time in which to use up any existing gift cards / balance.
anonymous 15 January, 2013 21:24
Popped into the Cambridge store today and kicked off when I found out about the gift vouchers. They're reply was that they couldn't accept any vouchers and that I will not be able to get money back in the future. I think it's the most pathetic thing in the world. Stealing our money and not refunding us!
anonymous 15 January, 2013 21:43
******** Deloittes my voucher has £50 on it and thats what it's worth and that's what I'm going to get after I walk out of he shop with my goods. LET THEM CALL THE POLICE AND CHARGE ME THEY WON'T BE GETTING THERE STOCK BACK IT'S EVIDENCE IN COURT.
anonymous 15 January, 2013 21:55
Anon @ 21.43
It's evidence of theft on your behalf yes.
The company is protected by LAW against creditors. As a holder of a gift card you are a creditor.
Let me repeat that, BY LAW the company is protected against your credit claims.
anonymous 15 January, 2013 22:02
This is theft,shame on you,have you no pride,i have £35 on gift cards,you took peoples money and now you dont give a damn,disgusting.
anonymous 15 January, 2013 22:03
I don't think I have ever read so many selfish and self-centred comments in one place, from you lot!
While it is upsetting you have lost money from your vouchers not being accepted, the items you can buy is ONLY music, movies or video games. You will all survive and live to see another day.
The people we should feel sorry for, are the people that are potentially going to loose their jobs, with the money they earn at HMV used to feed, clothe and put a shelter over their heads! With many of them only earning a minimum wage...
But ohhh no, you guys feel sorry yourselves and potentially making these employees lives hell, in the last few days of their employment, by arguing and demanding you can use your gift vouchers. Despite you all damn well knowing you cannot, and instead of taking your argument up with the poor staff in the shop, take it up with the administrators and senior management for the company!
We have seen so many businesses go bust over the last few years, and all the coverage with people not being able to use gift vouchers. You are all fully aware of the risks of owning these!
anonymous 15 January, 2013 22:10
Shame on me? I have a 12 week old baby. Both myself and my partner are about to lose our jobs, yet I have remained calm with over 100 customers today, many of whom were not nice to deal with. Why should I personally suffer the ire of a customer about an issue that is NOTHING to do with me?
I found out through the news last night that the company I work for is entering into administration. Work didn't tell me, he'll, half of the board found out the same way.
I fully understand your frustrations, and I have every sympathy for the lost money. I think it's an awful thing to happen. Do you understand why it is happening? An attempt is being made to save some of the 4000 jobs at risk.
For what many staff in my store put up with, we deserve some praise for staying calm and professional. Obviously I can only talk about my store as I understand others have had some unsavoury experiences.
So before you shame me, you are losing £35, and that isn't fair, but my household is about to lose an annual combined income of £26000.
anonymous 15 January, 2013 22:23
To the last comment,i myself was given a weeks notice after being in a job for 6 years after the firm went into administration so i have some knowledge of how you feel,i dont blame staff for me losing my money,you were just doing your job and are told how to do it by those above you,my £35 gift card was given to me by my elderly mother who saved £1 a week [unbeknown to me until after i received it for xmas] i wish you all the best,still dosnt alter the fact they took our money,i for one have always shopped in hmv than ordering online,supported hmv for many years through the good times and this is the thanks we get.
anonymous 15 January, 2013 23:50
Gift cards are considered unsecured debt by bankruptcy courts, and as such can become valueless when a company files for Bankruptcy although companies work hard to avoid such cases if they expect to remain in business. Unless the company intends to liquidate, the value of gift cards is often preserved in bankruptcy. HMV owes you money as a Creditor. But you have to claim it in the proper manner as stated by law once a company is bankrupt.
anonymous 16 January, 2013 08:33
Its been on the internet for years how HMV are struggling, i'm not suprised its gone under. People who are crying about giftcards...if in decemeber a peak time for buisness the company anounces its in trouble and you still get gift cards its just as much your own fault for not using your brain really, yeah its a shame. But the standard thing for administrators is to stop accepting gift cards as soon as this happens so they can get cash and thats what they need.Jesops said they would stop accepting faulty goods, game stoped loyalty cards and gift cards and so did hmv..,
anyway if someone buys it and it does come out of administration like Game did you will be able to use them again
anonymous 16 January, 2013 09:50
My sons have £85.00 worth of vouchers for HMV - I think it is outrageous that they had no problem taking the money for the vouchers in the first place.
anonymous 16 January, 2013 12:52
its theft!! why should someone's hard earnt cash that went to buy a voucher for a xmas present be worthless now!! HMV have had our money!!!!!!! very angry and dissapointed!!!!!
anonymous 16 January, 2013 14:26
@anonymong 08:33 your a *****! The customer has done nothing wrong so no its not thier fault!
anonymous 16 January, 2013 16:13
It costs HMV NOTHING to redeem a voucher for goods in store. These have already been paid for. So their argument for not honouring vouchers is - ahem - baloney.
anonymous 16 January, 2013 16:59
No one gets it....the reason the administrators stop gift vouchers is because they know as soon as this news comes out there will be possibly millions spent in the shops taking all the good stock which they need to sell...they need cash they don't care about the customers at this time they are trying to see the stock not "give it away" I know they have been already paid for but they need to sell the stock at this moment in time. All administrators will do this straight away like all the other occasions this has happened.
anonymous 16 January, 2013 17:00
*****and by millions spent i meant in gift vouchers****
anonymous 17 January, 2013 08:58
My daughter was given a £20 gift voucher for Christmas, she didn't want it so sold it to me in return for cash just the day before they went into administration!
Clever girl.
anonymous 17 January, 2013 14:01
You can use HMV vouchers in tesco now
anonymous 17 January, 2013 17:35
Anon 14:01 , I doubt that very much !
anonymous 19 January, 2013 15:06
The issue about customers not being able to redeem vouchers they or loved ones purchased is being diluted by the matter of some 4000 plus jobs at stake. I for one would rather not see people out of work , been there myself more than once with less notice too. HMV must have known they were going call the administrators and could have suspended selling vouchers before hand but chose not to. The BBC have a programme called RIP Off Britain and thats how customers are feeling. Some folk have taken this better than others but such is the way of life. The public won't forget though so if HMV survives it will be tarnished and may have already lost future custom !
CaptRimmer 21 January, 2013 13:23
It has just been announced that from Tuesday 22nd Jan, HMV will accept vouchers.
anonymous 8 April, 2013 16:48
i have lots of points on my hmv card which is now not letting me register and used them, wot on earth am i suppose to do, i want and need to use them as soon as possible, what can i do?