Don't buy an ebook reader: The sorry state of digital slates

Gadgets

Here's the book-jacket synopsis: no ebook reader is worth buying yet. No ebook store is adequately equipped to fulfil your needs, and no one product has matured to the point at which we can unquestionably recommend it. These readers are slated to be the future foundation of book-distribution empires, so what's the full story?

Capable body, incapable mind

We recently reviewed three UK ebook readers: the Amazon Kindle, and Sony's Reader Pocket and Reader Touch. All three cost between £180 and £250 -- the cost of between 20 and 30 paperbacks -- with a range of features to suit different needs. Although the physical products themselves received reasonable scores in our reviews, all proved ultimately useless to us.

It's the early adopter complex: you buy into a new medium -- think CD in the 80s, DVD in the 90s -- and you're at the behest of the content providers to deliver material on your unproven media of limited commercial appeal. So you spend time 'making do' until the world catches up and content providers pull their finger out.

Today, unless your pallette is wilfully obscure, all music can be found somewhere on CD, and all movies can be sourced on DVD. With ebook stores, we're at the 'making do' stage, and the early part of it at that. Amazon's Kindle bookstore offers the promise of simplicity, and while it backs up that promise, it does so with a disappointingly shallow puddle of major titles. For example, we couldn't find Malcolm Gladwell's Blink -- a popular-science title we've seen on sale at railway stations. It's not the Atlantic of tomes we were expecting. The same goes for the Waterstone's ebook store, and others we explored.

The perils of a paradigm shift

The transition from tape to CD, or VHS to DVD, is enormously different from the paradigm shift of moving from printed book to digital ebook. It's more akin to the transition from CD to digital download -- a dark, largely unexplored avenue populated by pirates and file-sharers -- so the dipping of the toe in the water stage is a necessity.

This is where we are now. And, just like the music download market before it, the first few steps content distributors take are painful for consumers. They involve digital rights management (DRM), proprietary file formats and convoluted methods of getting what you've paid for on to the device required to enjoy it. Which you also paid for.

Amazon, to its credit, makes its DRM invisible, just like Apple did with its iTunes Store. You download books from Amazon, on to a product from Amazon, wirelessly, and with no need to even touch a computer. It's beautiful. But most of your purchases are not only in a format that will only work on Amazon's Kindle, but are locked up to the point that you cannot convert them into a format that would work on, say, a competing Sony Reader.

Sony, on the other hand, supports more open formats -- such as the standard ePub format, used by most ebook stores -- which work across a range of devices from a range of manufacturers. But the book publishers still demand their content is DRMed, so as to curb piracy. That means you need special software on your PC, and you need to know and understand what DRM is and what type of DRM you're paying to be locked into. It basically rules out all but the early adopters and enthusiasts, and that, in itself, hinders the growth of the entire ebook ecosystem.

The future of ebook readers

It will change, but as Apple proved, it takes years. At the moment we can barely recommend anyone buy an ebook reader, bar perhaps the students and technology enthusiasts who know what they're getting themselves into.

It wouldn't be so bad if the deal of a DRM lock-in was sweetened by a deep well of popular, affordable titles at the touch of a button. But it isn't. At best it's a reasonably clean puddle in a middle-class town, and we don't advise anyone pay £200 for the privilege of drinking from a puddle.

Comments 24

Add your comment

barryjon 9 November, 2009 17:41

Problem: The books are overpriced relative to the hard-copy variety, even without DRM.
Problem: You can't resell the books, a-la Amazon Marketplace, when you are done with them.
Problem: Absolute lockin to a specific eco-system of DRM.
Benefit: ???

freedoms_stain 9 November, 2009 17:45

I think the biggest reason not to buy an ebook reader is the price of the ebooks rather than the reader. Extortion.

Rich Trenholm 9 November, 2009 17:54

It's worth noting that although ebooks don't have the same production costs as physical books, that doesn't mean they're free to make. You still have the same author advance and royalties to recoup, plus marketing costs.

anonymous 9 November, 2009 18:18

no, the problem is the software and ui are just utterly god awful, sony why the hell wont your reader realise the pdf is in landscape and fill the screen in landscape mode!!!!

weetanhops 9 November, 2009 18:28

I'd rather have a book if I'm honest. Much like I'd rather have a CD than a digital download. It's just a better feeling and experience.

anonymous 10 November, 2009 07:22

"At best it's a reasonably clean puddle in a middle-class town"

jeebus. Quality writing indeed.

anonymous 10 November, 2009 08:58

There are teething troubles with all new technology, but my ereader has performed perfectly and paid for itself several times over in terms of free classics and cheaper commercially published titles. And I've owned it for only six months. The convenience and comfort of an ereader is such that -- after five decades as a bookworm -- I would only buy a treebook (paperback or hardback) these days if there was no ebook alternative. And -- wonderful as the current ebook system and ereader hardware and software is -- it can only get better. Neil Marr

anonymous 10 November, 2009 10:29

you meantion we are at the "making do"/early adopter phase but if as your suggesting we don't bother then there will be no incentive for publishers to switch to the new medium. remember, they are at the same stage - experimenting with a new concept, trying to figure out whether it'll be a success or not. without early-adopters and people willing to buy into a product early on, nothing would ever take off.

anonymous 10 November, 2009 14:27

Problem: The books are overpriced relative to the hard-copy variety, even without DRM.
Problem: You can't resell the books, a-la Amazon Marketplace, when you are done with them.
Problem: Absolute lockin to a specific eco-system of DRM.
Benefit: ???

Gee - I dunno - no trees killed, no landfill filled, 100s of books in your pocket, instant access to libraries of information, variable text size and the big one... NO PAPER! Have you ever noticed that paper is a stupid idea and if we had had electronic creation, distribution and reading before paper it would have seemed like an insane concept? Benefit??

anonymous 10 November, 2009 21:09

Best gadget i have bought in years.Brought me back into reading without tons of paper.

anonymous 12 November, 2009 17:36

My Sony e-book reader lies unused on my bedside table its battery flat and its unappealing collection of regurgitated classics unread. Getting books to the reader is fiddly, navigating the menu system is nostalgic, reading is annoying with pages containing a couple of lines with incomplete sentences if you choose anything other than the 18yr old eyes setting.
Compared with other technologies and gadgets e-book readers are a pale offering and the producers should be duly embarrassed.
I want a decent e-book reader, I want to read e-magazines, browse the web, read standard reference documents and I'm happy to pay.
Do we really have to wait for Apple?

anonymous 12 November, 2009 20:50

I've been waiting for the right one to turn up for the last two years. Here are my requirements:
#1. an 8 to 10 inch screen
#2. It must read pdf's without having to convert them.
#3. Under 300 dollars

bagsbunny 13 November, 2009 14:26

I have had a Sony PRS 505 for about four months now, I use it every day. Problems? It's a bit slow responding, and the Sony "iTunes" type software is rubbish-you can't edit the metadata, for goodness' sake. Solution? I downloaded "Calibre", for free. I currently have about four hundred books on it. The problem? All but two of those were free. One hundred came free, as out-ofcopyright classics. The remainder? Bit-torrent downloads. Two? I bought legally. There are-literally-thousands of books available at no cost out there. That problem is the publishing industry's, and will get worse before it gets better.

anonymous 13 November, 2009 15:06

I currently read e-books on my Sony Ericsson P990i phone using MobiPocket Reader. Does anyone know if any of the current ebook readers support the Mobi format?

sinaplenty 13 November, 2009 16:47

Nice work studiously avoiding mention of any less legal non-DRM ebooks. 10 minutes plus a bit of time waiting for utorrent, and Iyou can have the complete works of Douglas Adams and Stephen King (or any other geek author) for nowt. Surely enough to tide people over until an ebook store the size of itunes appears - and by the way what proportion of music on your ipod was bought through the itunes store?

anonymous 14 November, 2009 13:56

Well, to partially answer my question, I have now read that the Kindle will support the Mobi format, which is the least unlikely of the readers I would buy!

anonymous 3 January, 2010 12:15

I don't understand why all naysayers concentrate on DRM. These devices are meant to read books (without transforming your house into a storehouse), not DRMed books. The Guntenberg project has 30'000 free (classical) ebooks.

anonymous 7 January, 2010 21:12

Couldn't agree more! I even got my Sony reader signed at the back by different authors who mentioned this is the way future books should come out. I even worked it out to read comics on it, ok no colour graphics but super quality appart from that!
No paper used, no weight to carry, various fonts you can read into, I think.... bliss!

anonymous 19 January, 2010 14:10

I purchased a Sony 505 reader, then after technical problems I then purchased a Sony 300 reader, both came up with the same problems. On down loading books from my computer, both readers locked up. I could not configure them or even switch them off. I returned both of them to the vendor, who refunded each time, for each reader. Any body else with the same problem?

anonymous 15 February, 2010 21:39

What an idiot I am for buying a Kindle without first checking the disadvantages of using it in the UK.
1: The book choice is even worse than it was with my Sony Reader (using Waterstones, WHSmith & Borders - RIP), 2: the little choice available is priced extortionately, particularly for UK users who face up to a 50% markup on the cover price compared to U.S. customers.
3: Even titles marked as free in the U.S. cost UK users a couple of dollars (is this an extra levy from the 3G providers? Where are the "free" wireless transfers Amazon are so proud of mentioning?)
4: To make matters worse, even newspaper and magazine subscriptions cost an extra 33% in the UK, and what do we get for paying the extra? NO IMAGES!!!
It would have been better if Amazon had just kept the Kindle for the US market until the wireless content distribution costs were ironed out for the UK, but I guess this is part of the pain we early adopters deserve....

anonymous 18 February, 2010 21:45

I want to read research papers on one (reading on the pc is giving me a headache a day, and printing them off is drowning me in a sea print outs I will eventually lose, and never mind the paper it wastes). An ebook reader seems like a really obvious solution, but they just don't seem to be quite there yet.

anonymous 17 March, 2010 11:55

I like the idea, and like others, I have been trawling through project Gutenberg and Internet Archive. Were I to buy one (which I can't afford) I would use it for out of copyright books, and buy new ones in paper. Its not just 'Classics', as in the same old Dickens and Austen, there is poetry, history, criticism etc. Just for that it sounds worth it.

anonymous 22 July, 2010 08:35

That seems to be a very shallow and narrow minded approach to ebook readers. I am currently in the market now for one and have read countless reviews for readers. If you write an article like this then at least keep it up to date and re-write it when others come out such as the BeBook Neo which is the model I'm looking to buy.
Also a lot of e-books are now free on a lot of sites, or can just be used as PDF formats and put straight onto the reader via USB or using the Neos wifi compatibility.

anonymous 22 July, 2010 10:35

I too have been in the market to buy for over a year. I recently checked back in to see what progress has been made and sadly continue to be disappointed. It is not with the readers, there are several that would suit me. I understand how they work, I see the benefits (I write this whilst on holiday having taken 11 books with me and have 3 left to read) No, it is with the formats. We are still at the VHS -v- Betamax (or more recently DVD HD battles).
Yes, there are thousands of free books out there. however, I want to buy books; the latest books, books by authors I rate, books I have seen reviewed. I don't want to change me reading habits to suit the e-reader!
I would advise anyone who is thinking about buying an e-reader to make a list oftheir favourite authors and then go on the sites that sell e-books. Ask yourself, is there any one reader that will allow me to read everything I want to buy? My research continues to say 'no'. Amazon - nope, some but not enough. Waterstones etc - ditto. Mobi-books - miss by miles, Fictionwise - come on, join in with some decent support!
I agree with the writer. Unless the reader manufacturers and the bookstores get their act together this will remain a quirky toy. Sort out the DRM and formats and you will have an immediate and massive success on your hands!

Post your comment

Make your comment count. Log in or register to skip the 'Are you human?' question and get an avatar

  • Login
  • Register

Will not be displayed with your comment

Copy the letters and numbers to prove that you're human. You won't have to do this if you log in or register

Your comment must comply with the Terms of Use