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BT Infinity goes Totally Unlimited, ditches throttling

Ease up off the throttle, BT. BT Infinity is getting rid of limits on how much Internet browsing you can do with new Totally Unlimited broadband deals.

Internet service provider BT is scrapping traffic management -- the practice of restricting your broadband speed at busy times, also known as traffic shaping, or throttling -- on many of its broadband packages. And it's also doing away with 'fair use' restrictions, which are limits on how much you can download in a given period.

Only the cheaper entry-level broadband deals will now suffer from caps on usage, but anyone on the beefier Totally Unlimited broadband packages can download as much as they want no matter what time it is, making the most of their high speeds.

BT has also dropped its prices. BT Infinity now starts at £23 for download speeds of up to 38Mbps, while unlimited BT Infinity 2 is £26 for speeds of up to 76Mbps. Doubling your speed for only three quid more -- it's like buying extra-massive popcorn at the cinema.

It's a bold move from BT, flying in the face of complaints from other ISPs that we're all eating too much data with our cloud this, streaming that, and downloading t'other. TalkTalk and Virgin Media are among those that routinely manage traffic, while Sky blamed its recent sluggish broadband performance on the number of new customers coming along and hogging all the precious bandwidth. Incidentally, it was recently revealed that Britain's average broadband speed is slower than some Eastern European countries

What's the catch? 

Is there a catch? There's always a catch, old friend, and in this case it's that you have to sign a new 18-month contract. Even if you're a short-timer with just days left on your contract you have to re-up for a year and a half. Meanwhile, new customers get the first six months free.

Although the Totally Unlimited packages live up to their name, you'll still be capped on the entry-level £13 deal and Infinity 1, which costs £18 per month.

BT has also revealed BT Cloud, offering free online storage for broadband subscribers. 

Has your ISP gotta lotta throttle? Do you ever notice a difference in your broadband speeds? Tell me your thoughts in the comments or on our Facebook page, and while you're here why not press play below to check out our video podcast.

Comments 19

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Aaron Trueman's avatar

Aaron Trueman 4 February, 2013 18:18

Does any of this apply to current customers?

anonymous's avatar

anonymous 4 February, 2013 19:35

Virgin Media: take note!

anonymous's avatar

anonymous 4 February, 2013 20:24

I've just been on the BT website and there i can't see the 6 months free for new customers - it is just a little cheaper for 3 months.

anonymous's avatar

anonymous 4 February, 2013 20:32

Great to see BT do this. Hong Kong has an average peak connection speed of 49.2Mbps. Yeah that's right, their average broadband is that while the UK is around 9mbps (ofcom). Interesting to see what Virgin Media do because they just love to throttle your broadband. I'm certainly considering changing now especially as they give a better deal on speeds also.

anonymous's avatar

anonymous 4 February, 2013 21:10

I can still only get 1 MB/sec ADSL. Couldn't we all walk before some of us run?

anonymous's avatar

anonymous 4 February, 2013 22:57

Who needs such high download speeds? I get 8mb per second, yet not of my downloads ever go over 800kb per second.

anonymous's avatar

anonymous 4 February, 2013 23:40

^^I can easily max out my Infinity 2 connection, in fact my wifi is the limiting factor (55mb). With a cable I get 75mb

anonymous's avatar

anonymous 5 February, 2013 00:57

800kb/sec is 8MEG you dummy.

anonymous's avatar

anonymous 5 February, 2013 01:21

800Kb/sec = 0.78125MB/sec.

anonymous's avatar

anonymous 5 February, 2013 02:41

8mb refers to 8 megabit not megabyte. 800kb/s will be the max you can receive.
1025 bit in a byte. ISP confuse consumers into thinking its megabyte since MB is used in a lot of products like camera and memory cards. Only fibre optics can deliver true 8 Megabytes/sec ADSL cannot.

8 megabit = 800 kilobytes.

So if you have an 8MB connections your speed will be 800kb/s. If your expecting to receive 8 megabytes than your ISP connections should state 80 megabytes like the infinity 2 package. I have infinity 2 and I receive 8megabytes/sec. Check out your terms and conditions from your ISP. It would clearly state megabits/sec not megabytes/sec.

anonymous's avatar

anonymous 5 February, 2013 02:44

correcting my typo. its should say "1024 bit in a byte" not 1025 bit.

anonymous's avatar

anonymous 5 February, 2013 07:57

Can't say that I have ever noticed any traffic shaping or download restrictions on my BT Infinity 2 service - 65 meg download and 12 meg upload - it utterly ROCKS!

anonymous's avatar

anonymous 5 February, 2013 09:53

Considering you guys are on a tech site you're very misinformed.

There are 8 bits in a byte (I.e. 8Mb/s connection speed = 1MB/s download speed)

So getting 800KB/s from that isn't too bad..

Matthew Bates's avatar

Matthew Bates 5 February, 2013 13:07

I just called them up and they said that the Fair Usage Policy has been removed for existing customers and that the Peer to Peer has too. Looks like you might need to sign up to a new contact for the new price though.

Matthew Bates's avatar

Matthew Bates 6 February, 2013 11:38

In fact i read a forum and then rang them and they changed their mind from earlier in the day. You do have to re-sign up for a new contract. So ive done that. See how it goes!

anonymous's avatar

anonymous 6 February, 2013 14:45

@anonymous 5 February, 2013 02:41, @anonymous 5 February, 2013 01:21, @anonymous 5 February, 2013 00:57, @anonymous 4 February, 2013 22:57

Connects speeds are measured in BITS per second. Download speeds are usually measured in BYTES per second.

8 BITS = 1 BYTE

So divide your connection speed by 8 to get thte theoretical max download speed (it won't ever get to this though because there is overhead etc)

Lol @ the embarrasing misinformation being spewed by supposed tech enthusiasts.

anonymous's avatar

anonymous 6 February, 2013 19:28

they may have taken off the throttling but do they block ports like how virgin does

virgin seems to block ports and do throttling

anonymous's avatar

anonymous 10 February, 2013 09:47

I have been a BT customer for just over 3 months on the full unlimited package and it is rubbish my unlimited speed is at best 36 Mbs and the main BT box is on 50 Mtrs from my house. IPlayer and other down loads either stop or won;t load, We took "Infinity" as my wife works from home and needs high speed. I look forward to an ISP who can supply what they say,

anonymous's avatar

anonymous 21 March, 2013 12:51

im on virgin and its shocking for online gameing gotta wait till july for infinty though

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