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iPod nano recall attracts 'over a million', Apple swamped

Apple's seven-year-old first-gen iPod nano -- you know, the one that Steve Jobs pulled out of his jeans coin pocket -- has proved difficult to prise from tech lovers' fingers, with a million people taking up last year's product recall.

Or at least that's what one Apple customer service rep let slip to a nano owner, who told us he was warned his iPod replacement might take "a few weeks" -- because the programme was proving far more popular than the fruity one had bargained for.

"We were expecting to get 25,000 or 30,000 back but we've had over a million," the Apple rep told our source. "(We) had to start up a factory line to make the replacement bits," the rep added.

Apple had issued a recall and replacement programme for select first-gen iPod nanos last year, due to a risk of battery overheating. The number of units sent back is surprising, given this nano was launched in September 2005, which makes it positively decrepit in tech terms, where even upgrading yearly is too sluggish for some.

"Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006," it noted in a statement at the time of recall. "This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages."

At the time of writing, Apple had not responded to a request to confirm the numbers -- but we're smitten by this tale of true love through the tech ages for the trusty little MP3 player.

Are you still using your original iPod nano? Or maybe you passed on a replacement to your mum? Let us know in the comments below or pen an ode to the iPod nano over on our Facebook wall.

Comments 18

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Patrick Cantellow's avatar

Patrick Cantellow 21 March, 2012 17:30

I sold my ipod and i just emailed the man with the information! better be safe than sorry!

Luketha's avatar

Luketha 21 March, 2012 17:55

I sent my iPod back last october sometime. Got back with the new Nano just in time for christmas, I hope my apple products have a risk of exploding more often.

boywoolner's avatar

boywoolner 21 March, 2012 18:29

I received a new nano 'touch' too. I now use that instead of my 1st gen touch. Sort of miss my old nano though. That was a design classic in miniature.

anonymous's avatar

anonymous 21 March, 2012 20:34

Been great to take them up on the recall - the 1st Gen was sent back and received a shiny new 6th Gen

anonymous's avatar

anonymous 22 March, 2012 09:44

I dont have my nano but i have my trusty old Ipod classic from 2005 32GB it has been filled to about 25 GB worth by now :P

anonymous's avatar

anonymous 22 March, 2012 10:34

Just saw this and was completely unaware of the recall... went online, signed up and they're shipping me the box and instructions... excited...

anonymous's avatar

anonymous 22 March, 2012 11:12

I got mine replacement last year just befre Christmas as well

anonymous's avatar

anonymous 22 March, 2012 12:34

I kind of didn't want to part with my old nano, it's such a well designed little thing. I sent it last week and got the new 6th gen in the mail yesterday. It took 4 days... talk about forever!

Beerific's avatar

Beerific 22 March, 2012 13:13

We were using our nano in the kids' room - so we sent it in as soon as we received the recall notice! Taking no chances with the little ones!

anonymous's avatar

anonymous 22 March, 2012 13:42

I replaced my original 2Gb iPod nano in this program.
Apple sent me back a new 8Gb 6th gen nano, so I bought a TikTok strap, and now have it as a watch!

anonymous's avatar

anonymous 22 March, 2012 14:31

It took Apple a month to get me my replacement. Expecting a refurbished 1st gen nano, I was kinda sad when I received an iPod Nano 5th gen. I wanted an old iPod Nano so I could show my kids when how cool Apple was when I was young.

Not a bad deal though. My first gen iPod came with 1GB of space. The replacement has 8GB of space and a nifty touch screen. I guess if I had to complain I could say that I spent $200 on my first nano and a refurbished iPod Nano 5th gen is worth less than $100 today.

anonymous's avatar

anonymous 22 March, 2012 15:40

i have a ipod nano, can i still send it back to APPLE?

anonymous's avatar

anonymous 22 March, 2012 18:38

I sent mine and got the latest iPod nano in silver. I'm pretty pleased, but I sort of miss my 1st gen :/

anonymous's avatar

anonymous 28 March, 2012 16:12

How long does it take for the replacement box to put your old nano in to ship and get to your house? I ordered it a week or two ago, when should the replacement box come in?

anonymous's avatar

anonymous 5 April, 2012 14:44

Do you have to have the receipt?

tomfromaardvark's avatar

tomfromaardvark 9 July, 2012 12:20

Sent my trusty steed of a nano back to apple last week, brand spanking new 6th gen turns up this morning in its place, not a bad little deal really, hope the battery on my iPad 1st gen blows up too :D kinda sad that i wont get to show my grandkids what apple 'used to look like'... but hey, by then theyll have changed their name to skynet and taken over the planet!

anonymous's avatar

anonymous 26 October, 2012 01:31

I only just heard about this recall today after chatting about the new 7th generation iPod in the Apple store. I mentioned that my old 1st gen gets warm and he told me about this replacement recall. I went to the website and put in my serial number and they are sending me a box for returning it to them. fantastic I am hoping for the new model. I have to say the first generation has the best design ever and I will miss it but its only 1gb.

anonymous's avatar

anonymous 25 November, 2012 19:40

Anonymous of October 26, what did you get from Apple?

I just dug up my old Mark One and put in a request.

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